Angela Hammond
Fairmont,WV
Summary
Dynamic and professional individual with a proven track record in small business operations and customer relations, notably at Main Street Yoga. Demonstrated excellence in relationship building and verbal communication, leading to increased repeat business and referrals. Successfully implemented effective marketing strategies and teacher training programs, showcasing a unique blend of hard and soft skills. Achieved significant improvements in client satisfaction levels and brand awareness.
Overview
25
25
years of professional experience
Work History
Owner/Lead Teacher
Main Street Yoga
04.2016 - Current
- Manage day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Manage financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Designed and implemented a successful teacher training program.
Business Administrator
Omni Associates Architects
09.2007 - 06.2017
- Prepared proposals for work and assisted in the development of marketing materials for business promotion, contributing to increased brand awareness and client acquisition.
- Prepared and negotiated contracts between the firm and its clients.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Processed monthly invoices.
- Created organized filing system to manage department documents.
- Managed a materials library and met with vendors.
- Managed the company benefits packages, including health insurance.
- Coordinated company-wide events, including conferences, meetings, and workshops, ensuring seamless execution and positive attendee experience.
English Teacher
Whitmore School/CompuHigh
01.2006 - 03.2014
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Designed and implemented assessments to measure student progress in English language learning.
- Assisted struggling students through targeted interventions, leading to increased academic success.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
Legal Assistant
Manchin Injury Law Group
08.1999 - 09.2007
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Education
Bachelor of Arts - English
Fairmont State University
Fairmont12-1998
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
Timeline
Owner/Lead Teacher
Main Street Yoga
04.2016 - Current
Business Administrator
Omni Associates Architects
09.2007 - 06.2017
English Teacher
Whitmore School/CompuHigh
01.2006 - 03.2014
Legal Assistant
Manchin Injury Law Group
08.1999 - 09.2007
Bachelor of Arts - English
Fairmont State University