Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Hardy

Farmville

Summary

Resident Care Coordinator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams. Resident Care Coordinator 20+ years of experience in healthcare. Skilled in providing assistance with daily living, physiotherapy support, mental stimulation and occupational therapy. Background in both facility and private care environments.

Overview

39
39
years of professional experience

Work History

Resident Care Coordinator

East Carolina Rehab And Wellness
08.1992 - 01.2024
  • Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.
  • Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
  • Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
  • Hired and trained new staff members on facility policies, patient care and medicine distribution.
  • Ordered lab work and scheduled appointments with doctors, patients and families to discuss results.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Monitored and assisted residents through individual service plans.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
  • Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
  • Maintained accurate records of employee time off requests, facilitating fair distribution of vacation days among staff members.
  • Worked with manager and supervisor to plan and coordinate production schedules.

CNA Student

Brickhaven Nursing Home
09.1991 - 07.1992
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
  • Completed clinical rotations in various healthcare settings, gaining diverse practical experience.
  • Supported patient mobility by utilizing appropriate assistive devices such as lifts or gait belts during transfers or ambulation exercises.
  • Displayed critical thinking skills when faced with complex caregiving scenarios involving multiple patients at once.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.

Quality Control Inspector

Manpower Staffing
04.1986 - 11.1991
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Aided in the development of comprehensive quality control training materials, leading to improved inspector competency and effectiveness.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.

Laborer/Manufacturing Associate

Manpower Staffing
07.1985 - 01.1986
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Assisted in inventory management, conducting regular counts and reporting discrepancies.
  • Expedited order processing by prioritizing tasks according to shipping deadlines.
  • Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
  • Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.

Education

No Degree - CNA Certification

Lenoir Community College
Kinston, NC
08.1991

High School Diploma -

D.H. Conley High School
Greenville, NC
06.1985

Skills

  • Scheduling and Coordinating
  • Delegation Skills
  • Medical Terminology Knowledge
  • Problem Solving
  • Medication Administration
  • Healthcare Regulations
  • First Aid and CPR
  • Care Planning
  • Strong Leadership
  • Privacy and Confidentiality
  • Patient Care
  • Employee Work Scheduling

Timeline

Resident Care Coordinator

East Carolina Rehab And Wellness
08.1992 - 01.2024

CNA Student

Brickhaven Nursing Home
09.1991 - 07.1992

Quality Control Inspector

Manpower Staffing
04.1986 - 11.1991

Laborer/Manufacturing Associate

Manpower Staffing
07.1985 - 01.1986

No Degree - CNA Certification

Lenoir Community College

High School Diploma -

D.H. Conley High School

Similar Profiles

CREATE PROFILE
Angela Hardy