Angela Hardy
Lyndeborough,NH
Summary
Highly successful, Certified Veterinary Technician with significant expertise in small animal emergency and critical care. Proven history of building strong rapport with owners to provide seamless pet care and foster exceptional service. Having a tremendous amount of experience in emergency and specialty hospitals, I can offer feedback for seamless transitions between urgent care hospitals and ER/Specialty. Which will both relieve some of the stress from our patients, clients, and ourselves. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Technician Supervisor, ER
Westford Veterinary Emergency And Referral Center
01.2016 - Current
- Mentored junior veterinary technicians, assistants, kennel staff, and reception in developing their skills, fostering a supportive learning environment within the team.
- Enhanced client satisfaction by establishing strong relationships with pet owners, providing thorough education on preventive care and medical treatments.
- Provided compassionate care for hospitalized patients, attending to their daily needs such as feeding, medication administration, and pain management assessments.
- Assisted in complex surgical procedures as an integral part of the surgery team, contributing to successful operations and recoveries.
- Collaborated with veterinarians to develop treatment plans for critical cases, resulting in improved patient outcomes.
- Ensured patient safety during anesthesia administration by closely monitoring vital signs throughout procedures.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Evaluated staff performance regularly, providing constructive feedback and recognition of achievements, fostering a culture of professional growth.
- Streamlined workflow through efficient delegation of tasks among veterinary technicians, enhancing overall clinic productivity.
- Managed scheduling logistics within the clinic to ensure appropriate coverage and minimized wait times for clients.
- Acted as a resource for veterinary technicians seeking guidance on complex cases or challenging patient care situations.
ER Veterinary Technician
Rockingham Emergency Veterinary Hospital
- Provided exceptional client service, addressing pet owner concerns with empathy and professionalism during high-stress situations.
- Maintained a clean and organized work environment, ensuring the safety of both patients and staff members.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Prepared, sterilized and maintained medical instruments and equipment.
- Assisted veterinarians with radiographs and ultrasounds.
Education
No Degree - Animal Science
Unity College
Unity, MESkills
- Compassionate Care
- Patient Monitoring
- IV catheter placement
- Client Communication
- Anesthesia Administration
- Fluid Therapy
- Laboratory skills
- Medical record-keeping
- Euthanasia Procedures
- Post Operative Care
- Behavioral assessment
- Responsible and Reliable
Certification
- Certified Veterinary Technician, License # 514340
Timeline
Veterinary Technician Supervisor, ER
Westford Veterinary Emergency And Referral Center
01.2016 - Current
ER Veterinary Technician
Rockingham Emergency Veterinary Hospital
No Degree - Animal Science
Unity College
- Certified Veterinary Technician, License # 514340
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