Angela Harris
Eastpointe,MI
Summary
Looking for a position where I can utilize the skills and experience to support the success of my employer. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Shift Manager
Burger King
03.2006 - 10.2008
- Perform paperwork required for monetary transactions.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Medical Assistant
Detroit Medical Group
07.2008 - 08.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
Caregiver
Eds Care Management LLC
05.2009 - 10.2013
- Attended to a brain injury patient needs
- Prepared meals as well light cleaning around the house
- Transported client to and from doctor appointments and outings of his choosing
Assistant
Big Yahudah & Son Lawn Care
06.2021 - Current
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Reviewed and edited documents for accuracy, grammar and clarity.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
- Answered incoming phone calls and text messages to process requests, transfer calls, or relay messages to appropriate personnel.
Education
Diploma - College Prep
Southeastern High School
Detroit, MIDiploma - Medical Assisting
Everest Institute
Detroit, MISkills
- Judgment and Decision Making
- Public Safety and Security
- Customer and Personal Service
- Time Management
- Transportation
- Monitoring
- Patient Scheduling
- Data Entry
- Office Administration
- File and Record Keeping
- Verbal and Written Communication
- Fast Learner
- Schedule and Calendar Management
- Team Collaboration
Timeline
Assistant
Big Yahudah & Son Lawn Care
06.2021 - Current
Caregiver
Eds Care Management LLC
05.2009 - 10.2013
Medical Assistant
Detroit Medical Group
07.2008 - 08.2008
Shift Manager
Burger King
03.2006 - 10.2008
Diploma - College Prep
Southeastern High School
Diploma - Medical Assisting
Everest Institute