Angela Hartman
Lebanon,PA
Summary
Dedicated administrative professional with strong organizational skills and a focus on client relations, time management and telephone etiquette. Experienced in managing appointments, handling correspondence, and providing administrative support to ensure smooth office operations.
Overview
2
2
years of professional experience
Work History
Receptionist
New Penn Motor Express
Lebanon, PA
08.2017 - 09.2019
- Greeted and assisted customers, ensuring a welcoming environment.
- Managed phone calls, directing inquiries to appropriate departments.
- Maintained organized front desk area and office supplies inventory.
- Processed incoming and outgoing mail, ensuring timely delivery.
- Assisted in filing documents, maintaining accurate records for reference.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Collaborated with team members to enhance communication efficiency.
- Provided information about services offered by the transportation company.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Responded to inquiries from internal staff members regarding office operations.
Education
High School Diploma -
Northern Lebanon High School
Lebanon, PASkills
- Multitasking and prioritization
- Meeting coordination
- Phone etiquette
- Appointment scheduling
- Organizational skills
- Telephone communication
- Calendar management
- Client relations
- Time management
- Customer service
- Supply management
- Mail distribution
- File management
- Customer and client relations
Timeline
Receptionist
New Penn Motor Express
08.2017 - 09.2019
High School Diploma -
Northern Lebanon High School