ANGELA HARTRANFT
Roseville,CA
Summary
Reliable and customer-focused professional with extensive experience in retail, compliance, administrative support, and fast-paced service environments. Strong background in cash handling, customer interaction, problem-solving, and maintaining accuracy under pressure. Known for teamwork, organization, and consistently delivering excellent service. Bilingual in English and Spanish and committed to upholding safety, quality, and high member satisfaction.
Overview
28
28
years of professional experience
Work History
Compliance Analyst
Acenssus
08.2019 - 11.2025
- Ensured compliance with federal, state, and company regulations, maintaining accuracy and integrity in documentation.
- Conducted internal audits and identified risks, supporting safety and quality standards.
- Collaborated with multiple departments to improve workflow processes and operational consistency.
- Prepared clear, detailed reports and maintained confidential records.
- Provided guidance and training to staff on policies and compliance requirements.
Administrative/Dispatcher
Specialized Plumbing and Sewer Repair
02.2011 - 08.2019
- Delivered high-quality customer service while coordinating technician schedules and responding to service inquiries.
- Assisted customers both in person and by phone, resolving concerns in a calm, professional manner.
- Maintained organized records, work orders, and inventory logs with strong attention to detail.
- Supported a fast-paced office environment by managing calls, paperwork, and workflow efficiently.
- Operated office equipment and ensured work areas remained clean, orderly, and safe.
Cashier
Safeway
04.1998 - 08.2002
- Processed purchases accurately using POS systems; handled cash, credit, coupons, and refunds with precision.
- Provided friendly, efficient customer service while maintaining a positive and professional attitude.
- Assisted with bagging, front-end support, and maintaining clean, organized checkout lanes—skills closely aligned with Costco front-end duties.
- Supported stocking and inventory needs, including restocking shelves and maintaining product presentation.
- Ensured safety and store standards by following cleanliness guidelines and front-end procedures.
- Helped customers locate products and answered questions to improve their shopping experience.
Education
A.S. - Business Accounting
Sierra College
Rocklin, CA05-2026
High School -
Woodside High School
Woodside, CA06-1998
Skills
- Strong customer service
- Cash Handling & POS Systems
- Fast-Paced Retail Operations
- Teamwork & Collaboration
- Safety Awareness & Policy Adherence
- Conflict Resolution
- Accuracy & Attention to Detail
- Inventory & Restocking Support
- Problem Solving
- Communication
- Reliability & Strong Work Ethic
- Bilingual: English & Spanish
INTERESTS
Family, Music, Baseball
Timeline
Compliance Analyst
Acenssus
08.2019 - 11.2025
Administrative/Dispatcher
Specialized Plumbing and Sewer Repair
02.2011 - 08.2019
Cashier
Safeway
04.1998 - 08.2002
A.S. - Business Accounting
Sierra College
High School -
Woodside High School