ANGELA HAY
Panama City,Florida
Summary
Successful Maintenance Coordinator with 2 years of experience in maintaining facilities through manual dexterity. Deadline-driven in quickly responding to emergency maintenance requests and managing the priority level of day-to-day tasks. Focused on maintaining essential information about repairs when documenting work orders.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Director of Maintenance
MIami Wiipica
Tyndall Air Force Base, FL
05.2022 - Current
- Scheduled routine inspections, repairs, and replacements of mechanical systems.
- Coordinated with vendors for necessary supplies and services required for maintenance operations.
- Established work standards and procedures in order to enhance productivity levels.
- Maintained records of inventory items used in the course of performing maintenance duties.
- Supervised installation, operation, calibration, troubleshooting, repair, testing, and inspection activities.
- Investigated customer complaints regarding malfunctions in equipment or systems for prompt resolution.
- Developed healthy, productive relationships with team members to create constructive working environment.
Restaurant Manager
Hungry Howies
Panama City, Florida
01.2010 - 06.2022
- Managed a successful restaurant in a competitive market
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Optimized profits by controlling food, beverage and labor costs.
Education
A.A. Degree -
Gulf Coast State College
01.2009
Graduate -
Mosley High School
01.2006
Skills
- Restaurant Operations Management
- Staff Management
- Labor and Food Cost Control
- Maintenance Scheduling
- Lockout and Tagout Procedures
- Facility Management
- Work Order Management
- Scheduling Coordination
- Health and Safety Compliance
References
- Crystal Owens, Florida Building Code Compliance Authority Inc., 850-596-4792
- Ashley Truitt, Respiratory Therapist, Baptist Health Care of Northwest Florida, 850-628-2354
- Randy Jordan, Co-Director of Bay County Teen Court, 850-896-5191
Certification
- Osha 30 HOUR
- EM 385-1
Timeline
Assistant Director of Maintenance
MIami Wiipica
05.2022 - Current
Restaurant Manager
Hungry Howies
01.2010 - 06.2022
A.A. Degree -
Gulf Coast State College
Graduate -
Mosley High School