Angela Hazelwood
Indianapolis,IN
Summary
I have worked in dental for 13 years and I am looking for a change in careers. I am punctual and always show up early and will stay late, I take pride in my work. I am a team player, who is always willing to jump in when needed. I can collaborate effectively with colleagues to support group goals and maintain a positive workplace. I communicate clearly and I adapt quickly.
Overview
11
11
years of professional experience
Work History
EFDA
Gentle Dentist
Indanapolis,IN
11.2023 - 09.2026
- Assisted dentists during procedures, ensuring instruments and materials were readily available.
- Prepared treatment rooms by sterilizing instruments and maintaining cleanliness standards.
- Educated patients on post-operative care and proper oral hygiene practices.
- Managed patient records using dental software to ensure accuracy and compliance.
- Took radiographs.
- Went over out of pocket for treatment plans.
- scheduled patients.
- Did patient notes in their charts.
- Collaborated with team members to streamline workflow and enhance patient experience.
- Conducted preliminary assessments including taking vital signs and documenting medical history.
- Trained new staff on office protocols and best practices for patient interaction.
- Implemented improvements in scheduling processes to reduce patient wait times effectively.
- Contributed to a positive patient experience by effectively addressing concerns and answering questions about dental treatments.
- Applied fluoride varnish and sealants.
- Supported dentist during oral surgeries, ensuring proper instrument preparation and sterilization procedures were followed.
- Built strong rapport with patients through empathetic communication skills, fostering trust in dental care providers.
- Skillfully managed dental emergencies, stabilizing patients and coordinating appropriate follow-up care.
- Increased efficiency in the dental office by assisting with chairside duties such as taking impressions and fabricating temporary crowns.
Expanded Functions Dental Assistant
Dr.Rooney
Indianapolis, IN
11.2018 - 11.2023
- Assisted in patient management, ensuring comfort and addressing concerns during procedures.
- Prepared treatment rooms and sterilized instruments to maintain safety and hygiene standards.
- Collaborated with dentists to implement patient care plans effectively and efficiently.
- Educated patients on oral hygiene practices and post-treatment care instructions.
Front Office Associate
Stones Crossing Dentistry
Greenwood,IN
06.2015 - 11.2018
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted with patient check-in and check-out processes, ensuring a smooth experience for all visitors.
- Maintained accurate patient records in electronic health record (EHR) system, supporting data integrity.
- Coordinated communication between patients and dental staff to address inquiries and concerns promptly.
- Went over out of pocket for treatment plans and collected payment.
- answered phones and scheduled appointments.
Education
Expanded Functions Dental Assistant - Dental
Ivy Tech Community College of Indiana
Indianapolis, IN05-2014
Skills
- Patient care excellence
- Appointment scheduling
- Patient communication
- Patient recordkeeping
- Insurance coordination
- Adaptable to change
- Certified in CPR/AED
- Data verification
- Teamwork and collaboration
- Customer service
- Relationship building
- Dental staff support
- Data entry
- Personable communication
- Medical records management
- Electronic dental record (EDR)
- Strong manual dexterity
- Records management
- Document management
- Insurance verification
- Payment collections
- Office administration
- Insurance billing
Timeline
EFDA
Gentle Dentist
11.2023 - 09.2026
Expanded Functions Dental Assistant
Dr.Rooney
11.2018 - 11.2023
Front Office Associate
Stones Crossing Dentistry
06.2015 - 11.2018
Expanded Functions Dental Assistant - Dental
Ivy Tech Community College of Indiana