Angela Henriquez

*In charge of planning, organizing, staffing, directing,
coordinating, leading, and controlling the office.
*Maintained an excellent relationship with employees & and
clients.

*Teamwork to achieve an excellent result.

• Maintained a positive work environment that promoted collaboration between team members.
• Organized client meetings to provide project updates.
• Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
• Analyzed key performance indicators to identify effective strategies.
• Collaborated with other departments to ensure alignment of goals across teams.
• Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
• Resolved customer complaints in an effective manner while maintaining a high level of customer service.
• Developed strategies for problem solving and conflict resolution among team members.

*Monitored vital signs, such as blood pressure and pulse.
*Maintained accurate records of patient care, condition, progress and concerns.

*Obtained information about clients' medical history, drug history, complaints and allergies.
*Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
*Helped patients move in and out of beds, baths, wheelchairs and automobiles.
*Maintained a clean, healthy and safe environment.
*Assisted with patient transfer and ambulation.
*Maintained sanitary residents' and program rooms.
*Answered patient calls for care and feeding.
*Reported any unusual circumstances in the patients' condition or environment.
*Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows,
patients' clothing and bedside tables/equipment.
*Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by
providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin
breakdown, rehabilitation and safety.