Angela Hernandez
Pharr,TX
Summary
Hardworking Cashier experienced in operating cash registers and delivering high-quality customer service. Enhanced customer satisfaction through efficient service, accurate cash handling, and adept use of POS systems. Focused on teamwork and adaptability to maintain productivity in fast-paced retail environments.
Overview
10
10
years of professional experience
Work History
Cashier/Bookkeeper
Oasis Carwash
McAllen, Texas
07.2017 - 05.2023
- Processed customer transactions efficiently and accurately at a busy car wash.
- Managed cash register operations while ensuring proper handling of payments.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Maintained cleanliness and organization of the cashier area during shifts.
- Assisted in training new cashiers on procedures and best practices.
- Collaborated with team members to improve workflow during peak hours.
- Resolved customer complaints effectively to maintain satisfaction and loyalty.
- Monitored inventory levels of retail products sold at the cash register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed additional tasks based on management requests.
- Stocked shelves with merchandise when needed.
- Supported customers by offering product advice and helping them find desired items. find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
Cashing Checks
Cash Express
San Juan, Texas
06.2014 - 02.2015
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Whataburger
Pharr, Tx
12.2012 - 05.2013
- Processed customer transactions accurately and efficiently at the register.
- Provided friendly and attentive service to enhance customer experience.
- Managed cash drawer, ensuring proper change and accurate balancing.
Education
Psja North Raiders
Pharr, TxSkills
- Cash handling
- Transaction management
- Receipt management
- Inventory management
- Retail operations
- Customer assistance
- Employee training
- Cleaning and sanitizing
- Problem solving
- Effective communication
Timeline
Cashier/Bookkeeper
Oasis Carwash
07.2017 - 05.2023
Cashing Checks
Cash Express
06.2014 - 02.2015
Cashier
Whataburger
12.2012 - 05.2013
Psja North Raiders