Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Angela Hernandez Garcia

Denver,CO

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

2
2
years of professional experience

Work History

Bartender

28 Bar and Grill
Mazatlan Mexico
04.2023 - 02.2025
  • Learned and practiced safe beverage preparation techniques in fast-paced environment.
  • Assisted in maintaining cleanliness and organization of bar area to enhance customer experience.
  • Developed knowledge of drink recipes and mixing techniques to provide quality service.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Engaged with customers to understand preferences and recommend suitable beverages.
  • Supported inventory management by tracking supplies and notifying supervisors of shortages.
  • Adapted quickly to new responsibilities, demonstrating flexibility in high-pressure situations.
  • Maintained positive attitude while resolving customer inquiries and complaints effectively.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Self Employed

El Patio Escondido Mexican Restaurant
Mazatlan Mexico
09.2022 - 04.2023

Owned and operated small Mexican restaurant from my home in Mazatlan Mexico due to COVID-19 had to close business

Education

GED - General Studies

Emily Griffith Technical College
Denver, CO
08.1990

Skills

  • Clear and effective communicati
  • Customer service

  • Critical thinking
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Complaint handling
  • Professional telephone demeanor
  • Scheduling
  • Follow-up skills
  • Product knowledge
  • Paperwork processing
  • Appointment scheduling
  • Documentation
  • Administrative support
  • Prioritization

Languages

Spanish
Native or Bilingual

Timeline

Bartender

28 Bar and Grill
04.2023 - 02.2025

Self Employed

El Patio Escondido Mexican Restaurant
09.2022 - 04.2023

GED - General Studies

Emily Griffith Technical College
Angela Hernandez Garcia