Summary
Overview
Work History
Education
Skills
References
Related Experience
Accomplishments
Languages
Certification
Timeline
Generic

Angela Hinojosa

El Paso,TX

Summary

Dynamic Programs Manager with extensive experience at the New Mexico Department of Corrections, excelling in budget management and program development. Proven track record in policy writing and effective communication, successfully overseeing diverse educational initiatives that enhance inmate rehabilitation and reentry. Committed to fostering partnerships and driving impactful outcomes in correctional education.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Programs Manager/Education Supervisor

New Mexico Department of Corrections
Santa Rosa, NM
11.2021 - Current
  • Responsible for the supervision and oversight of all facility programming including adult basic education, secondary education, vocational training, cognitive programming, corrections industry, and reentry programs.
  • Responsible for the supervision of the law library and legal access for all facility inmates.
  • Work in partnership with classification, unit manager and security staff for the implementation of facility programs.
  • Work in partnership with various New Mexico Department of Corrections departments and outside agencies to create and provide facility programs.
  • Review and develop policies and procedures for facility programs, law library, secondary education, vocational programs and adult basic education.
  • Experience in programming oversight that follow American Correctional Association standards, New Mexico Department of Corrections policy, State and Federal educational standards.
  • Experience in auditing educational and facility programming across New Mexico Department of Corrections.
  • Experience with department budget management.
  • Responsible for direct oversight of inmate clubs.

Programs Coordinator- University Career Center

The University of Texas at El Paso
El Paso, USA
07.2018 - 05.2019
  • Provided specialized administrative support in the development, implementation, and marketing of programs.
  • Established and maintained employer relations to develop student opportunities.
  • Served as a central point of contact between students, faculty, staff, other departments, and external agencies on day-to-day programmatic, operational, and administrative matters.
  • Worked in partnership with additional staff in the development, execution, and oversight of spring and fall career fairs with over 2500 attendees and more than 100 employers.
  • Planned and conducted workshops and information sessions for students, faculty, and employers.
  • Advised and counseled students regarding employment and internship opportunities.
  • Maintained department wide database administration for the purpose of tracking with more than 90% accuracy.

Juvenile Case Manager- Department of Youth Services

City of Austin-Municipal Court
Austin, USA
08.2015 - 03.2017
  • Provided case management and informal counseling services to juveniles and legal guardians.
  • Supervised and monitored juvenile’s Youth Diversion program and deferral completion.
  • Assisted juveniles with various referrals, including, but not limited to counseling, treatment, and job referrals.
  • Assisted Judge in court on appearance day, review court order, and deferrals with juveniles and legal guardians.
  • Coordinated and taught classes specifically designed to address citations and issues regarding the circumstances of the offense.
  • Met with the City of Austin criminal prosecutor to determine deferral agreements and Youth Diversion program requirements.
  • Monitored and evaluated the effectiveness and efficiency of services delivered to juveniles under court supervision.
  • Served as a liaison for the Municipal court on juvenile cases with other County departments, divisions, and outside agencies.
  • Responsible for learning and executing court clerk duties when needed.

Case Manager-Neighborhood Conference Committee School-Based

Travis County Health & Human Services
Austin, USA
11.2013 - 08.2015
  • Provided case management services to youth in the NCC-SB program.
  • Interviewed youths and legal guardians for program eligibility.
  • Conducted outreach and recruitment of volunteers.
  • Developed and maintained community partnerships for the purpose of providing services to youth.
  • Served as a liaison between the Austin Independent School District, Travis County, The City of Austin and NCC-SB.
  • Performed complex administrative duties, including, but not limited to, data evaluation, project management, contract development and data entry.

Program Coordinator (VISTA)

University of Texas
Austin, USA
07.2013 - 11.2013
  • Created and implemented student outreach plan.
  • Promoted a college going culture by coordinating UT campus visits with over 1,000 attendees.
  • Led recruitment campaigns at across Texas high schools.
  • Developed, implemented and maintained educational partnerships with schools across the state of Texas.
  • Managed student and teacher curriculum.
  • Managed social media and coordinated volunteer recruitment programs.
  • Coordinated social and academic events.
  • Developed and managed data tracking systems.

College Readiness Advocate

Austin Partners In Education
Austin, USA
01.2013 - 06.2013
  • Provided tutoring/mentoring support to high school students.
  • Ensured students met educational qualifications for university applications.
  • Guided students through financial aid, scholarships, and grant applications.
  • Created and maintained one-on-one relationships with high school students to ensure program participation and encourage a college-going culture.
  • Led tutoring sessions as assigned at AISD high schools.
  • Worked with program Supervisor to determine student’s academic roadmap.
  • Identified and provided additional tools and resources (including referrals) for students.
  • Established, maintained and utilized partnerships with on-campus contacts.

Assistant Program Coordinator Intern

Con Mi Madre
Austin, USA
08.2012 - 02.2013
  • Coordinated planning of campus visits and curriculum roadmap.
  • Mentored and guided students with financial aid resources and college preparation.
  • Assisted with event planning and execution of monthly conferences.
  • Assisted high school and middle school coordinator with student counseling.

Education

M.Ed. - Educational Administration

The University of Texas at El Paso
El Paso, TX
05.2020

B.A. - Women’s and Gender Studies

The University of Texas at Austin
Austin, TX
12.2012

Skills

Budget management

  • Data analysis
  • Project management
  • Problem solving
  • Effective communication
  • Decision making
  • Staff management and development
  • Policy writing
  • Program development

References

  • Ms. Sally Howard, Sr. Juvenile Case Manager, Youth Services Supervisor, Austin Municipal Court, (512) 974-4857, Sally.Howard@austintexas.gov
  • Ms. Heidi Holmes, Assistant Case Manager, Austin Municipal Court, Youth Services Department, (813) 298-9131, Heidi.Holmes@austintexas.gov
  • Mr. Isaac Jacobo, Classification Officer, Southern New Mexico Correctional Facility, (575) 523-3408, Isaac.Jacobo@state.nm.us
  • Ms. Janis Ansley, Social Service Program Coordinator, Travis County Health and Human Services, (512) 854-5909, Janis.Ansley@traviscountytx.gov

Related Experience

  • Programs Manager/Education Supervisor, Santa Rosa, NM, 11/21-Current, Supervision and oversight of all facility programming including adult basic education, secondary education, vocational training, cognitive programming, corrections industry, and reentry programs., Supervision of the law library and legal access for all facility inmates., Partnership with classification, unit manager and security staff for the implementation of facility programs., Collaboration with various New Mexico Department of Corrections departments and outside agencies to create and provide facility programs., Review and development of policies and procedures for facility programs, law library, secondary education, vocational programs and adult basic education., Experience in programming oversight that follows American Correctional Association standards, New Mexico Department of Corrections policy, State and Federal educational standards., Experience in auditing educational and facility programming across New Mexico Department of Corrections., Experience with department budget management., Direct oversight of inmate clubs.
  • Coordinator- University Career Center, The University of Texas at El Paso, El Paso, TX, 07/18-05/19, Provided specialized administrative support in the development, implementation, and marketing of programs., Established and maintained employer relations to develop student opportunities., Served as a central point of contact between students, faculty, staff, other departments, and external agencies on day-to-day programmatic, operational, and administrative matters., Worked in partnership with additional staff in the development, execution, and oversight of spring and fall career fairs with over 2500 attendees and more than 100 employers., Planned and conducted workshops and information sessions for students, faculty, and employers., Advised and counseled students regarding employment and internship opportunities., Maintained department wide database administration for the purpose of tracking with more than 90% accuracy.
  • Juvenile Case Manager- Department of Youth Services, City of Austin-Municipal Court, Austin, TX, 08/15-03/17, Provided case management and informal counseling services to juveniles and legal guardians., Supervised and monitored juvenile’s Youth Diversion program and deferral completion., Assisted juveniles with various referrals, including, but not limited to counseling, treatment, and job referrals., Assisted Judge in court on appearance day, review court order, and deferrals with juveniles and legal guardians., Coordinated and taught classes specifically designed to address citations and issues regarding the circumstances of the offense., Met with the City of Austin criminal prosecutor to determine deferral agreements and Youth Diversion program requirements., Monitored and evaluated the effectiveness and efficiency of services delivered to juveniles under court supervision., Served as a liaison for the Municipal court on juvenile cases with other County departments, divisions, and outside agencies., Responsible for learning and executing court clerk duties when needed.
  • Case Manager-Neighborhood Conference Committee School-Based, Travis County Health & Human Services, Austin, TX, 11/13-08/15, Provided case management services to youth in the NCC-SB program., Interviewed youths and legal guardians for program eligibility., Conducted outreach and recruitment of volunteers., Developed and maintained community partnerships for the purpose of providing services to youth., Served as a liaison between the Austin Independent School District, Travis County, The City of Austin and NCC-SB., Performed complex administrative duties, including, but not limited to, data evaluation, project management, contract development and data entry.
  • Program Coordinator (VISTA), University of Texas, Division of Diversity and Community Engagement, Austin, TX, 07/13-11/13, Created and implemented student outreach plan., Promoted a college going culture by coordinating UT campus visits with over 1,000 attendees., Led recruitment campaigns at across Texas high schools., Developed, implemented and maintained educational partnerships with schools across the state of Texas., Managed student and teacher curriculum., Managed social media and coordinated volunteer recruitment programs., Coordinated social and academic events., Developed and managed data tracking systems.
  • College Readiness Advocate, Austin Partners In Education, Austin, TX, 01/13-06/13, Provided tutoring/mentoring support to high school students., Ensured students met educational qualifications for university applications., Guided students through financial aid, scholarships, and grant applications., Created and maintained one-on-one relationships with high school students to ensure program participation and encourage a college-going culture., Led tutoring sessions as assigned at AISD high schools., Worked with program Supervisor to determine student’s academic roadmap., Identified and provided additional tools and resources (including referrals) for students., Established, maintained and utilized partnerships with on-campus contacts.
  • Assistant Program Coordinator Intern, Con Mi Madre, Austin, TX, 08/12-02/13, Coordinated planning of campus visits and curriculum roadmap., Mentored and guided students with financial aid resources and college preparation., Assisted with event planning and execution of monthly conferences., Assisted high school and middle school coordinator with student counseling.

Accomplishments

  • Development of Inmate programming such as Corrections Industry Weaving, Residential and Commercial Maintenance Certification, NCCER Welding Certification,
  • Highest per capita HSE completion of all New Mexico Department of Corrections
  • Top 3 faciltiy with the highest measurable skills gain percentage 3 years in a row amongst all new mexico department of corrections facilities
  • Supervisor of the year for 2024
  • Silver award for HSE completions in 2024

Languages

Spanish
Native/ Bilingual

Certification

  • Certified GED Proctoer
  • Certified HiSET Procter
  • Certified TABE testing procter

Timeline

Programs Manager/Education Supervisor

New Mexico Department of Corrections
11.2021 - Current

Programs Coordinator- University Career Center

The University of Texas at El Paso
07.2018 - 05.2019

Juvenile Case Manager- Department of Youth Services

City of Austin-Municipal Court
08.2015 - 03.2017

Case Manager-Neighborhood Conference Committee School-Based

Travis County Health & Human Services
11.2013 - 08.2015

Program Coordinator (VISTA)

University of Texas
07.2013 - 11.2013

College Readiness Advocate

Austin Partners In Education
01.2013 - 06.2013

Assistant Program Coordinator Intern

Con Mi Madre
08.2012 - 02.2013

M.Ed. - Educational Administration

The University of Texas at El Paso

B.A. - Women’s and Gender Studies

The University of Texas at Austin