Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
References
Generic

Angela Hodgson

Thornville,OH

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Certified Medical Assistant

General Surgical Associates
Lancaster, OH
04.2023 - Current
  • Incorporated outside records into charts and EHR.
  • Handled general office duties to support administrative staff during peak hours.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Assisted back office patient processes to reduce office wait times.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Processed orders for medical supplies and lab equipment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Positioned patients properly during examination or treatment for comfort and safety.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Certified Medical Assistant

Diley Medical Group
Lancaster, OH
02.2019 - 09.2022
  • CCMA , check in and check out, room patients, vitals,prior auth,scheduling appointments, getting approvals on outpatient testing
  • Contacted medical facilities to schedule patients for admission.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Incorporated outside records into charts and EHR.
  • Handled general office duties to support administrative staff during peak hours.
  • Administered medications under physician's supervision.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Assisted back office patient processes to reduce office wait times.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Processed orders for medical supplies and lab equipment.
  • Organized charts, documents and supplies to maintain team productivity.
  • Followed principles of asepsis and infection control to meet patient safety guidelines.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Provided support to patients by helping them fill out forms and answering their questions about health care services.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Scheduled appointments for patients via phone and in person.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Prepared treatment rooms for patient examinations.

Certified Medical Assistant

Mount Carmel Medical Group
Granville, OH
11.2016 - 09.2017
  • Contacted medical facilities to schedule patients for admission.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Incorporated outside records into charts and EHR.
  • Handled general office duties to support administrative staff during peak hours.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Prepared treatment rooms for patient examinations.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Explained treatment procedures and physicians' instructions.
  • Administered rapid tests for COVID and strep to help clinical staff assess conditions.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Educated patients about medications, procedures and physician's instructions.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.

PCA

Children's Hospital
Columbus, OH
08.2013 - 10.2016
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements..
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Performed minor housekeeping tasks to keep patient areas clean and sanitized.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained accurate records of client care services provided on a daily basis.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
  • Assisted with patient admissions, discharges and transfers.
  • Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
  • Responded to bell or light signal calls to assist patients with needs.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
  • Shaved and draped patients to prepare for surgery, treatment or examination.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
  • Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
  • Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Collected specimens from patients for laboratory testing purposes.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Kept instruments and equipment clean and sanitized.
  • Restocked unit frequently with necessary medical supplies.
  • Completed day-to-day duties accurately and efficiently.

Education

Diploma - Medical

Fairfield Career Center
06.2010

Certificate -

County Vocational School

Certificate -

County Vocational School

Skills

  • Claims (Less than 1 year)
  • Coding (Less than 1 year)
  • Collection (Less than 1 year)
  • Experience Administering Injections
  • Venipuncture
  • Vital Signs
  • Office procedures
  • CPT Coding
  • Patient Care
  • Medical Billing
  • ICD-10
  • EMR Systems
  • Phlebotomy
  • Epic
  • Transcription
  • Office Administration
  • Insurance Verification
  • Triage
  • Clerical Experience
  • Medical Records
  • Medical Scheduling
  • ICD-9
  • Medical Coding
  • ICD Coding
  • Quality Assurance
  • Phone Etiquette
  • Cerner
  • Medical Office Experience
  • Computer Operation
  • Computer Skills
  • Caregiving

Certification

  • Medical Assistant, 12/01/20
  • CPR CertificationCCMA Certification

Timeline

Certified Medical Assistant

General Surgical Associates
04.2023 - Current

Certified Medical Assistant

Diley Medical Group
02.2019 - 09.2022

Certified Medical Assistant

Mount Carmel Medical Group
11.2016 - 09.2017

PCA

Children's Hospital
08.2013 - 10.2016

Diploma - Medical

Fairfield Career Center

Certificate -

County Vocational School

Certificate -

County Vocational School

References

References available upon request.

References

References available upon request.

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Angela Hodgson