Angela Hoffman
San Diego,CA
Summary
I am an Artist who transforms lived experiences into compelling narratives. My background in customer service and administration sharpened my skills in clarity, precision, and empathy that I now channel into creative storytelling and script development. Trained additionally in sketch writing through Mockingbird Improv in 2024, I bring a stage-ready sense of pacing and dialogue to every project. My voice blends creativity with responsibility, crafting stories that inform, captivate, and respect the audience.
Overview
2
2
years of professional experience
Work History
Merchandiser/ Sales Associate
Cycle Gear
11.2024 - 10.2025
- Created product descriptions and promotional explanations for customers.
- Assisted in product displays to enhance visual merchandising and customer engagement.
- Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
Service Representative
Geico
05.2024 - 09.2024
- Wrote clear responses to customer billing and answered policy questions within a timely manner.
- Processed claims efficiently, maintaining high levels of accuracy and customer through empathetic communication.
- Utilized internal systems to access policy information and provide tailored assistance.
- Collaborated with team members to enhance service delivery and improve operational workflows.
Administrative Assistant
Aspire
05.2023 - 03.2024
- Drafted and organized candidate documentation and resumes.
- Communicated complex information clearly over 100+ daily calls.
- Developed persuasive scripts and scheduling notes.
- Collaborated with another administrator to craft manager description scripts, tailoring them to candidates' interests and aspirations
Education
No Degree - Theater Arts
Southwestern Community College
Chula Vista, CA11-2018
Skills
- Reliable and punctual
- Friendly and outgoing
- Emotionally attuned storytelling and ethical framing
- Adaptability and flexibility
- Active listener
- Attention to detail
- narrative pacing and dialogue development
- Translating complex information into clear, engaging scripts
- Fact-checking and source credibility
- Proofreading for Grammar, Clarity, and Flow
- Formatting and document editing (Google Docs, professional templates)
- Emotional Intelligence and audience engagement
Timeline
Merchandiser/ Sales Associate
Cycle Gear
11.2024 - 10.2025
Service Representative
Geico
05.2024 - 09.2024
Administrative Assistant
Aspire
05.2023 - 03.2024
No Degree - Theater Arts
Southwestern Community College