Angela Holeman
Front End Supervisor
Peoria,AZ
Summary
Dedicated Front End Supervisor well-versed in satisfying customers with exceptional service and support. Accurate and efficient in handling money, assigning tasks and maintaining customer areas. Strong multitasking, communication and interpersonal skills
Overview
9
9
years of professional experience
Work History
Long Term Substitute Teacher
Educational Services Inc.
10.2023 - Current
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Utilized differentiated instruction techniques to accommodate diverse learning needs within the classroom effectively.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Short Term Substitute Teacher
Educational Services Inc.
04.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Front End Supervisor
Ross Dress For Less
11.2015 - 08.2021
- Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
- Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Created employee schedules to align coverage with forecasted demands.
- Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
Education
Bachelor of Arts - Communications
University of Washington
Seattle, WASkills
- Customer Service
- Time Management
- Problem-solving abilities
- Critical Thinking
- Follow-up skills
- Account updating
- Proofreading
- Multitasking and Prioritizing
- Data Entry
Timeline
Long Term Substitute Teacher
Educational Services Inc.
10.2023 - Current
Short Term Substitute Teacher
Educational Services Inc.
04.2021 - Current
Front End Supervisor
Ross Dress For Less
11.2015 - 08.2021
Bachelor of Arts - Communications
University of Washington