Angela Holland
Marketing Director/Business Office Manager
Lebanon TN,TN
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 9 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
30
30
years of professional experience
Work History
Marketing Director/Business Office Manager
Inspirit Senior Living
Lebanon, TN
10.2013 - Current
- Maximized cash flow through optimal billing and collection processes.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Utilized company's accounting systems to review reports and prepare assessments.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Attended meetings, seminars and workshops to enhance knowledge of bookkeeping functions and other job duties.
- Completed bi-weekly payroll for 30-40 employees.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using [Accumatica) software.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Owner/Operator
Creekbank Restaurant
Hartsville, TN
02.2011 - 12.2013
- Managed day-to-day business operations.
- Recruited, hired and trained talented staff to fill vacancies.
- Managed payroll, daily deposits and cost controls.
- Set employee schedules, delegated work and monitored food quality and service performance.
- Supervised daily activities of restaurant and 14 employees.
- Sourced vendors, negotiated contracts and managed efficient deliveries of high-quality supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Spearheaded menu and staff development through detailed training and facilitation of staff meetings.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
- Developed unique events and special promotions to drive sales.
Owner/operator Convenience Store
Bubba's MArket
Hartsville, TN
04.2008 - 05.2011
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Owner/Operator
The Learning Tree Daycare
Hartsville, TN
05.1993 - 04.2008
- Maintained accurate accounting of tuition and operating reports.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
- Stayed current on codes and guidelines to maintain compliant program operations in TN.
- Upheld sound financial principles to keep program operating within budget levels, maximizing resource utilization while minimizing costs.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Hired and mentored well-qualified job applicants for teaching and support staff roles.
- Strengthened community engagement strategies to boost program outreach across Hartsville.
- Supervised childcare workers and oversaw facility to meet state requirements for education and training.
- Oversaw safety requirements, inspection and certification procedures to facilitate annual licensing review.
- Attended professional meetings and conferences to maintain and improve professional competence.
- Implemented school policies, procedures and systems to promote safe and healthy environment in compliance with state standards.
- Monitored students' progress and provided students and teachers with assistance in resolving problems.
- Reviewed curriculum to evaluate success and recommend and implement changes.
- Reviewed and evaluated new and current programs to determine success and compliance with state, local and federal regulations and recommended necessary modifications.
- Developed budget for center and established controls to adhere to budget.
- Maximized occupancy of building to achieve return on investment.
Education
High School Diploma -
Trousdale County High School
Hartsville, TN05.1987
Skills
- Team Management
- Proposal Writing
- Vendor Partnerships
- Report Preparation and Analysis
- Accounts Payable and Receivable
- Office Management
Timeline
Marketing Director/Business Office Manager
Inspirit Senior Living
10.2013 - Current
Owner/Operator
Creekbank Restaurant
02.2011 - 12.2013
Owner/operator Convenience Store
Bubba's MArket
04.2008 - 05.2011
Owner/Operator
The Learning Tree Daycare
05.1993 - 04.2008
High School Diploma -
Trousdale County High School
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