Angela Holmes

COL (Certification On Line) Scan and upload tenants recertification information to Michigan State Housing Development Authority.

Work closely with multiple contractors for work that needs to be completed outside of what our maintenance staff can do.

Create Purchase orders for contracted work, and items to be purchased to help take care of and maintain the complexes.

Order appliances, parts, office supplies, grounds keeping supplies etc.

Worked closely with Rose Pest Solutions going to tenants units that needed treatments, and would educate them on how to keep a clean bug free home.

Assist with audits.

Work with officer of the court on evictions.

Monthly meetings for tenants that would like to be more interactive with things going on around them.

Interview, Hire, Fires, write up, reviews, decision making within certain departments.

Monthly on call- Manager after hours

Timesheets, calculating hours and approving for temps working through agencies.

Inspections, with MSHDA, REAC, MOR, Redstone.

Summertime Pool- Interview, hire and train pool tenants. Get pool ready for summer. Chemical adding, flushing, vacuuming etc.

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.

• Scheduling and confirming appointments, while coordinating with the specialist's schedule
• Checking patients in and out, collect and record payments, track revenue and perform accounting activities to include petty cash reconciliation, close the day out, bank deposits, posting charges entering invoices, payments and insurance contract info
• Balance accounts daily and monthly
• Perform minor hearing aid repairs and cleanings
• Participate in in marketing efforts to include outbound telemarketing phone calls to patients, compile physician packets, coordinate community lectures, phone calls to distribute patient comment cards, etc
• Be the first contact for patients who call, come into the clinic, or inquire about services

• Prepare files for the closing department, by reviewing the files for completeness
• Obtaining missing documents from the branch
• Prepare Initial closing disclosures and send to title for review and balancing
• Balance CD with title company, and send balanced CD to the branch for approval
• Once approved by the branch, Then the CD is sent to the borrower to review and sign

• Prepare files for the closing department, by reviewing the files for completeness
• Obtaining missing documents from the branch
• Prepare Initial closing disclosures and send to branch for review and approval

• Prepare files for the closing department, by reviewing the files for completeness
• Obtaining missing documents from the branch
• Prepare Initial closing disclosures and send to branch for review and approval

• Register and plate newly purchased vehicles
• Process and edit vehicle deal for bank financing
• Review, organize, and deliver daily deposits
• Assist in processing out of state vehicle deals
• Multi-line phone system, directing departmental calls
• Organize and maintain completed vehicle deal files
• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.

• Interacted with customer service
• Assisted cashiers and service writers with impeccable customer service
• Multi-line phone system, scheduling appointments for all departments
• Accounts receivable for extended warranties
• Supervisor of rental department
• Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
• Resubmitted rejected claims or received write-off authorization to maintain records and proper documentation.