Knowledgeable and dedicated customer service professional with extensive experience in telecommunications industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with internal employees and customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
In 2014, I experienced an allergic reaction to a medication which resulted in my disability. I have spent the last 8 years, researching and applying my skills to find a solution/s to repairing my body. In September of 2021, I found a solution that has given me back my life. My tenacious attitude towards my disability shows how dedicated I am to my 'job' as I looked at my recovery as a job. I never stopped trying, studying, and researching ways to help myself. Over the last year, I've regained much of my strength and started being able to function all day. I now take care of a household with a 10 year old and 2 dogs. Needless to say, my goal of returning to work has become a reality. And I'm ready to dedicate myself to a career in telecommunications.
I am dependable, creative, self starter, and am extremely reliable. I will always give my best for the company and for the customers. I excel at making others feel heard and important. This includes both coworkers and customers.