Angela Hong
Administrative Professional
Dublin,OH
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Linebarger Goggan Blair & Sampson LLP
01.2019 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies to data protection regulations and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
- Contributed to month-end closing procedures, ensuring accurate financial reporting by preparing detailed accounts receivable aging reports for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Utilized Microsoft Excel and Cubs software to manage invoices and payments posted.
- Entered figures using 10-key calculator to compute data with high speed and accuracy.
Accounts Payable Clerk
Ohio Community School Consultants
06.2016 - 08.2018
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Maintained good working relationships with vendors and resolved disputes.
- Maintained accurate financial records by regularly reconciling accounts payable transactions.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
- Streamlined vendor payments, ensuring timely financial operations by accurately scheduling and executing payments.
- Matched purchase orders with invoices and recorded necessary information for clients.
Manager
Ohio Bureau of Motor Vehicles
05.2014 - 06.2016
- Maintained daily financial reports for the State of Ohio.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed, hired and trained employees to abide by State laws and rules.
Education
High School Diploma -
Groveport Madison High
Groveport, OHSkills
Client support
Timeline
Administrative Assistant
Linebarger Goggan Blair & Sampson LLP
01.2019 - Current
Accounts Payable Clerk
Ohio Community School Consultants
06.2016 - 08.2018
Manager
Ohio Bureau of Motor Vehicles
05.2014 - 06.2016
High School Diploma -
Groveport Madison High
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