Angela Honline
Chillicothe,OH
Summary
Dynamic Health Information Technician with a proven track record at ATC Healthcare, enhancing data accuracy and patient care through meticulous electronic health records management and effective communication. Skilled in HIPAA regulations and health information systems, with a knack for boosting team productivity and ensuring compliance. Demonstrated ability to streamline processes, achieving significant improvements in care delivery.
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.
Overview
16
16
years of professional experience
Work History
Health Information Technician
ATC Healthcare (Ross Correctional Institution)
05.2012 - Current
- Improved patient data accuracy by meticulously reviewing and updating electronic health records.
- Managed relationships with external vendors and stakeholders involved in the processing of health information requests, maintaining clear communication channels and timely responses to inquiries.
- Collaborated with physicians and nurses to clarify documentation discrepancies for accurate coding purposes.
- Boosted team productivity by providing training and support on health information systems to new staff members.
- Supported quality improvement initiatives by analyzing patient data trends and identifying areas for potential enhancement in care delivery processes.
- Streamlined release of information processes, expediting responses to requests from patients, insurance companies, and legal entities.
- Maintained up-to-date knowledge of industry standards by attending workshops, conferences, and continuing education courses related to health information management.
- Ensured compliance with state and federal regulations by regularly auditing patient charts for accuracy and completeness.
- Reduced errors in patient information by diligently verifying data entered into the electronic health records system.
- Enhanced department efficiency by streamlining processes for medical record retrieval and storage.
- Maintained a high degree of accuracy in data entry and report generation, ensuring that hospital staff had access to reliable information for decision-making purposes.
- Facilitated smooth communication between healthcare providers and patients with well-organized medical records management.
- Prepared comprehensive reports on hospital performance metrics using collected data from various sources within the organization''s EHR system.
- Demonstrated commitment to ethical practices in handling sensitive patient information as part of an interdisciplinary healthcare team.
- Protected patient privacy by adhering to HIPAA regulations and maintaining strict confidentiality protocols.
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Maintained accuracy, completeness, and security for medical records and health information.
- Followed up with medical staff regarding missing information in patient records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Verified accuracy of patient information in medical records.
- Scanned and uploaded medical records into electronic medical records system.
- Input data into computer programs and filing systems.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
- Tracked and monitored requests for medical records release.
- Transcribed and entered patient medical information into electronic medical records systems.
- Followed exact procedures for handling transfers and other releases of medical records.
- Researched and resolved medical record discrepancies.
- Sorted and distributed incoming and outgoing medical records.
- Processed and tracked requests for medical records from external organizations.
- Assisted in preparation of medical reports for external parties.
- Assisted in training new staff on medical record processing and filing procedures.
Emergency Medical Technician
Life Ambulance
08.2008 - 01.2010
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient histories to assess and prioritize levels of care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Reduced response times by effectively coordinating with dispatchers and following established protocols.
- Increased public trust in EMS services by maintaining a professional demeanor during interactions with patients, families, bystanders, and other healthcare professionals at all times.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Upheld high-quality service standards by consistently meeting or exceeding performance evaluation benchmarks set forth by management.
- Documented detailed patient care reports, providing essential information for hospital staff and aiding in seamless care transitions.
- Collaborated with law enforcement and fire department personnel to secure accident scenes, enhancing operational safety for all involved.
- Adapted to challenging and diverse environments, from urban settings to remote areas, ensuring high-quality care regardless of location.
Education
Associate Degree in Medical Assistant - Medical Assistant
Daymar
Chillicothe, OH07-2012
EMT Completion - Emergency Medicine
Pickaway/Ross Technical School
Chillicothe, OH04-2007
Skills
- Computer skills
- HIPAA regulations
- Patient confidentiality
- Electronic health records
- Clinical documentation
- Medical office procedures
- Quality improvement
- Healthcare compliance
- Document scanning
- Records management
- Health information systems
- Information management
- Data security
- Medical record auditing
- Data security procedures
- Medical transcription
- Medical software
- Health information management
- Medical classification
- Health records review
- Effective communication
- Office administration
- Training and mentoring
- Medical terminology
- Accurate documentation
- Operational planning
- Interpersonal and written communication
- Facility workflow
- Trained in [software]
- Proficient in [software]
- Attention to detail
- Multitasking
- Multitasking Abilities
- Excellent communication
- Reliability
- Critical thinking
- Organizational skills
- Verbal and written communication
- Decision-making
- Medical documentation
- Patient scheduling
- Computer proficiency
- Data entry
Timeline
Health Information Technician
ATC Healthcare (Ross Correctional Institution)
05.2012 - Current
Emergency Medical Technician
Life Ambulance
08.2008 - 01.2010
Associate Degree in Medical Assistant - Medical Assistant
Daymar
EMT Completion - Emergency Medicine
Pickaway/Ross Technical School
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