Angela Hood
Lithonia,GA
Summary
Innovative Multimedia Intern with 2 years of experience developing multimedia creations. Driven to produce original artistic work with practicality to achieve business success. Committed to generating audience-focused visualizations that engage, sell and leave audience wanting more.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Multimedia Technician
Springfield Baptist Church
Conyers, GA
04.2023 - Current
- Collaborated with creative directors to develop innovative visual storytelling solutions.
- Produced high-quality video productions from concept through completion.
- Assisted in the development of scripts for various types of multimedia projects.
- Participated in brainstorming sessions to generate ideas for new multimedia initiatives.
- Put together storyboards based on development choices, direction and cinematography.
- Organized video shoots on location or in studio environments.
- Coordinated with technical teams to ensure smooth execution of multimedia projects.
- Managed multiple digital assets including videos, images, audio files, and documents.
Production Assistant
House of 1000 Doors Film and Media Production
Atlanta, GA
01.2023 - Current
- Assisted in assembling stage sets and props onsite.
- Maintained communication between production staff and crew members.
- Managed inventory of props, costumes, and other materials.
- Prepared call sheets and distributed them to cast and crew members.
- Conducted research relevant to upcoming projects.
- Casting
- Wardrobe
- Set Design
- Script Reader
Executive Secretary
State Farm Insurance
Dunwoody, GA
10.2015 - 01.2018
- Provided clerical support to company employees, including copying, faxing and file management
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
- Created detailed expense reports and requests for capital expenditures
- Ordered and distributed office supplies while adhering to a fixed office budget
- Managed office supplies, vendors, organization and upkeep.
- Organized meetings, conferences, and travel arrangements for executives.
- Maintained filing system for all documents related to executive activities.
- Prepared agendas and took minutes of meetings attended by the executive staff.
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Managed calendar of appointments for executives; scheduled appointments with internal and external contacts.
- Developed a tracking system to monitor the progress of projects assigned to executives or departments.
- Created spreadsheets using Microsoft Excel to record data regarding departmental expenses and budgets.
- Provided assistance in resolving customer complaints or inquiries in a timely manner.
- Ensured that all records were maintained in accordance with company policies and procedures.
Agency Field Service Specialist
State Farm Insurance
Rosemont, IL
04.2007 - 04.2013
- Worked closely with 51 agents and over 200 team members
- Responsible for getting communications to the agents in timely and creative manner
- Planned the Agency Field Office events, promotions, trips and meetings
- Responsible for booking and negotiating travel, maintaining the department budget, meal planning, handling invoices, ordering supplies and providing on-site and off-site assistance
- Worked on special projects for Vice Presidents.
Claims Assistant
State Farm Insurance
Atlanta, GA
04.2013 - 10.2015
- Provided clerical support to company employees, including copying, faxing and file management
- Wrote professional memorandum, letters and marketing copy
- Coordinated office inventory by restocking supplies and placing purchase orders
- Prepared packages for shipment, pickup or courier delivery to customers
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Provided clear explanations of benefits, eligibility requirements, and applicable laws when communicating with customers.
- Educated customers on their rights under state and federal regulations governing insurance policies.
- Reviewed and verified claim information to ensure accuracy of data and compliance with established policies.
- Assisted in the preparation of documents for claims processing.
- Reviewed and verified insurance claim forms to ensure accuracy and completeness of information provided by claimants.
- Performed data entry into internal systems to process claims requests.
- Answered inquiries from customers regarding their individual claims status.
- Provided customer service support to policyholders, claimants, and agents over the phone or via email.
- Investigated and resolved discrepancies in claims data entries.
Licensed Insurance Producer
State Farm Insurance Inc
Chicago, IL
11.1993 - 06.2015
- Developed and implemented marketing campaigns to increase insurance sales.
- Analyzed customer needs and recommended suitable insurance policies for them.
- Maintained regular contact with clients to review their existing policies and suggest new coverage options.
- Provided guidance on the selection of appropriate coverages, policy limits, deductibles, and other policy features.
- Prepared quotes for clients based on their individual requirements.
- Assisted in resolving client claims issues related to insurance products.
- Conducted periodic reviews of existing policies to ensure compliance with state regulations.
- Researched underwriting guidelines to determine eligibility for specific products or services.
- Ensured accuracy of all paperwork related to the sale of insurance policies.
Education
Organizational Management And Leadership
Morris Brown College
Atlanta, GA05-2025
BBA: Business Administration -
Argosy University
Business Administration And Management
Northeastern Illinois University
Chicago, ILBusiness Administration
Robert Morris College
Business Administration
Roosevelt University
Chicago, ILInsurance
Dohrn Insurance Training, Inc.
River Grove, ILSkills
- Self-motivated
- Strong verbal communication
- Extremely organized
- Conflict resolution
- Powerful negotiator
- Strong client relations
- Proficient in cash management
- Shipping and receiving professional
- Budgeting and finance
- Office Administration
- Requisition Processing
- Supply Ordering
- Payroll Administration
- Expense Tracking
- Multimedia Presentations
- Design Changes
- Idea Brainstorming
- Best Practices
- Interpersonal and Written Communication
- Industry Standards
- Branding Techniques
Professional Affiliations
- NCNW
- My HBCU Matters
- Rise
- The Order of the Eastern Star
References
- Available upon request
Certification
- Notary Public
Accomplishments
- School of the Great Commission Theological Seminary 2024 Trailblazer Award
Timeline
Multimedia Technician
Springfield Baptist Church
04.2023 - Current
Production Assistant
House of 1000 Doors Film and Media Production
01.2023 - Current
Executive Secretary
State Farm Insurance
10.2015 - 01.2018
Claims Assistant
State Farm Insurance
04.2013 - 10.2015
Agency Field Service Specialist
State Farm Insurance
04.2007 - 04.2013
Licensed Insurance Producer
State Farm Insurance Inc
11.1993 - 06.2015
Organizational Management And Leadership
Morris Brown College
BBA: Business Administration -
Argosy University
Business Administration And Management
Northeastern Illinois University
Business Administration
Robert Morris College
Business Administration
Roosevelt University
Insurance
Dohrn Insurance Training, Inc.
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