ANGELA HOPF
Pittsburgh,PA
Summary
Compassionate Social Worker with 13 years of experience working with diverse populations to support mental health and wellness, provide care for homeless, recovery options for addicts, and compassion for the marginalized. Well-versed in applying combination of Biblical and cognitive approaches to facilitate healing. Organized and educated in program administration for high-risk populations.
Overview
14
14
years of professional experience
Work History
Case Manager
Eden's Farm
Pittsburgh, PA
08.2024 - Current
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
- Provided referrals to appropriate health care providers or other community resources.
- Participated in professional development activities related to case management best practices.
- Assisted clients in setting realistic goals and developing action plans.
Outreach Spec
Light of Life Rescue Mission
Pittsburgh, PA
06.2023 - 06.2024
- Developed comprehensive case plans to identify and address client needs.
- Facilitated access to community resources such as housing, employment, healthcare, education, and social services.
- Maintained accurate records of client interactions in case management software.
- Provided crisis intervention and supportive counseling for clients experiencing homelessness.
- Collaborated with local agencies to coordinate services for clients.
- Monitored progress of clients and provided ongoing assessment of their needs.
- Educated clients on budgeting skills, job search strategies, and life skills development.
- Participated in interdisciplinary team meetings with service providers to ensure continuity of care for clients.
- Advised landlords on the rental process, tenant rights and responsibilities, and rental subsidies available in the area.
- Coordinated transportation for appointments or other necessary errands for clients who lack access to reliable transportation.
- Provided referrals for medical and mental health treatment when needed.
- Actively participated in outreach events within the local community.
- Engaged volunteers from local organizations to assist with program operations.
Owner
Angela Hopf's Cleaning Services
Pittsburgh, PA
01.2015 - 05.2023
- Conduct continuous process improvements for successful management of services
- Provide oversight and quality control for all house cleanings
- Increase client base from 10-20 repeat clients through client retention
- Attend meetings with clients to learn and address ongoing change requests
- Maintain all marketing materials and onboarding of new clients.
Social Worker
Living in Liberty
01.2012 - 01.2021
- Duties included developing care plans and putting safety plans into action
- Built rapport with patients
- Assessed patient needs, situations, strengths and support networks to determine their goals
- Assisted clients to maintain a healthy life style by discussing their feelings and pursuing hobbies
- Worked closely with healthcare professionals and law enforcement
- Volunteered weekly in Homewood to combat sex trafficking while providing prayer and counseling to women in the street.
Behavioral Health Technician (Youth)
Gateway Rehab (Liberty Station)
01.2011 - 01.2013
- Acted as the liaison between medical staff and administration staff
- Administered urinalysis or breath alcohol test
- Monitored patient medication
- Provided support with detox and residential, physical or emotional
- Provided activity and appointment transportation
- Ensured patients attend all meetings and activities
- Supervised, managed and monitored patients
- Updated charts with notes each shift.
Education
June - Burn out clinical ethical & supervisory issues, July- Standing on the Same Step / Meeting with Clients where they are Helping them Move Ahead, August - Suicide, Violence, Mental Illness & Addiction, September - Medications & Twelve Step Recovery, November - Ethics in the Helping Professions -
Greenbriar
01.2019
Social Work
Community College of Allegheny County
01.2016
Skills
- Drug and Alcohol Training
- Adaptability and Flexibility
- Self Motivation
- Active Listening
- Multitasking
- Entrepreneurial
- Excellent Communication Skills
- Problem-solving abilities
- Workforce Planning
- Volunteer and Community Activities
- Needs Assessment
- Crisis Management
- Client Advocacy
Timeline
Case Manager
Eden's Farm
08.2024 - Current
Outreach Spec
Light of Life Rescue Mission
06.2023 - 06.2024
Owner
Angela Hopf's Cleaning Services
01.2015 - 05.2023
Social Worker
Living in Liberty
01.2012 - 01.2021
Behavioral Health Technician (Youth)
Gateway Rehab (Liberty Station)
01.2011 - 01.2013
June - Burn out clinical ethical & supervisory issues, July- Standing on the Same Step / Meeting with Clients where they are Helping them Move Ahead, August - Suicide, Violence, Mental Illness & Addiction, September - Medications & Twelve Step Recovery, November - Ethics in the Helping Professions -
Greenbriar
Social Work
Community College of Allegheny County
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