Angela Hrnciar
Chicago,IL
Summary
Dedicated and compassionate Registered Nurse (RN), skilled in critical thinking and communication, with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Registered Nurse
MacNeal Hospital
Chicago, IL
10.2024 - Current
- Administered medications and treatments in accordance with protocols and patient care plans.
- Monitored patient reactions after administering medications.
- Perform CIWA and COWS assessments, while Monitoring vital signs, reporting changes to healthcare team for timely interventions.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients.
- Maintained accurate documentation of patient information and treatment progress in electronic records.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Enhanced patient satisfaction by 10% by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs as seen on patient satisfaction surveys.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Certified Medical Assistant
Illinois Bone and Joint Institute
Morton Grove, IL
06.2009 - 03.2014
- Administered patient intake processes, ensuring accurate medical histories and vital signs documentation.
- Assisted physicians with examinations and procedures, enhancing patient care efficiency.
- Managed appointment scheduling and follow-ups for approximately 50-60 patients per day, improving clinic workflow and reducing patient wait times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Completed EKGs and other tests based on patient presentation in office.
- Followed appropriate procedures to minimize patient's exposure to radiation. - X-Ray, DEXA scans, Epidural Steroid Injections (ESIs)
- Performed suture and staple removal.
- Assisted in orthopedic fracture casting.
Education
Master of Science - Psychiatric-Mental Health Nurse Practitioner
Chamberlain College of Nursing
Chicago, IL12-2027
Bachelor of Science - Nursing
Chamberlain University
Chicago, IL04-2024
Skills
Mental health evaluation
Clinical documentation
Patient assessments
Medication administration
Crisis intervention
De-escalation techniques
Therapeutic communication
Nonviolent crisis intervention (NVCI)
Critical thinking
Active listening
Effective communication
Direct patient care
Accomplishments
Nominated for 3 Daisy awards.
Affiliations
- American Nurses Association (ANA) Member
- American Psychiatric Nurses Association (APNA) Member
- Postpartum Support International (PSI) Member
- Sigma Theta Tau Member
Certification
- BLS
Timeline
Registered Nurse
MacNeal Hospital
10.2024 - Current
Certified Medical Assistant
Illinois Bone and Joint Institute
06.2009 - 03.2014
Master of Science - Psychiatric-Mental Health Nurse Practitioner
Chamberlain College of Nursing
Bachelor of Science - Nursing
Chamberlain University