Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Senior Account Tech
City Of Fort Worth Water Department
Fort Worth, TX
12.2002 - 08.2019
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Established customer relationships, interfacing with representatives and collaborating to achieve mutually beneficial results.
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.