Turned Long John Silvers into a training store. Trained new Managers to run own stores Is
Timeline
Angela Hudgins
Topeka,KS
Summary
Dedicated Job Title brings Number-year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Home Health Aide
Nancy Pringle
01.2020 - Current
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Provided transportation and appointments management.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Transported clients for medical and personal outings.
Provided direct personal care and administrative services to clients.
HealthMarket Manager
Hy-Vee
01.2013 - 08.2016
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Improved safety procedures to create safe working conditions for workers.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
General Manager
Long John Silvers Franchise Association
06.1993 - 01.1998
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Formulated policies and procedures to streamline operations.
Implemented operational strategies and effectively built customer and employee loyalty.
Managed budget implementations, employee evaluations, and contract details.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
No - Nursing
Murray State University
Murray, KY
Diploma - General Studies
Charleston High School
Charelston Mo
05.1985
Skills
Patient care
Meal preparation
Personal hygiene assistance
Feeding assistance
Bathing assistance
First aid and safety
Client documentation
Patient transportation
Accomplishments
Supervised team of 35 staff members.
Achieved Result through effectively helping with Task.
Documented and resolved Issue which led to Results.
Resolved product issue through consumer testing.
Certification
Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
First Aid Certification - American Red Cross.
Nutrition and Wellness Consultant Certification – American Fitness Professionals & Associates.
Certified Nursing Assistant (CNA) - State Boards of Nursing.
CPR/AED Certification
State Driver's License
Home Health Aide (HHA) Certification
ServSafe Food Handler's Certification
OSHA Certified
Turned Long John Silvers into a training store. Trained new Managers to run own stores Is
Service
Scored a 96 on CHAMPS Inspection to become a training store which stood for
C- cleanliness
H- hospitality
A- administrative
M- maintanance
P- Products
S- service
Timeline
Home Health Aide
Nancy Pringle
01.2020 - Current
HealthMarket Manager
Hy-Vee
01.2013 - 08.2016
General Manager
Long John Silvers Franchise Association
06.1993 - 01.1998
No - Nursing
Murray State University
Diploma - General Studies
Charleston High School
Home Care Aide Certification (HCA-C) - Department of Social and Health Services or equivalent state body.
First Aid Certification - American Red Cross.
Nutrition and Wellness Consultant Certification – American Fitness Professionals & Associates.
Certified Nursing Assistant (CNA) - State Boards of Nursing.
CPR/AED Certification
State Driver's License
Home Health Aide (HHA) Certification
ServSafe Food Handler's Certification
OSHA Certified
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