Experienced Executive Assistant with 14+ years in administrative support, office management, and financial administration. Skilled in optimizing office operations, executive scheduling, customer service, and technology integration. Bilingual in English and Spanish, with a strong ability to problem-solve and enhance office efficiency. Committed to supporting executives and improving workplace productivity
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Manager/Executive Assistant
Crisell and Associates
03.2022 - Current
Assist managing partners with work and personal matters, including paying personal bills, making doctor's appointments, and managing household tasks
Provide executive support, managing calendars, travel arrangements, and high-level communications for the partners
Maintain office services by organizing procedures, controlling correspondence, managing filing systems, and reviewing supply requisitions
Assign and monitor clerical functions to ensure office efficiency
Act as the first point of contact for clients and visitors, delivering excellent customer service, handling inquiries, resolving complaints, and ensuring client satisfaction
Oversee facility management, including planning office layouts, procuring equipment, and maintaining office systems and technology infrastructure
Manage IT and telecommunications systems, troubleshoot issues, and implement software solutions to improve office productivity
Schedule meetings, prepare invoices, reconcile accounts, and make bank deposits, using QuickBooks to maintain financial records
Manage and process accounts receivable and accounts payable transactions, ensuring timely invoicing, payments, and reconciliation of accounts
Prepare tax documents and ensure accurate submission of financial data
Administrative Assistant
Detection & Treatment Resources Inc
03.2010 - 10.2020
Company Overview: Clerical Experience for Mental Health and Substance Abuse Facility
Provide administrative support for various locations
Schedule appointments
Manage incoming and outgoing Emails
Direct phone calls
Customer Service/ Customer Support
Data Entry into excel spreadsheets and Microsoft Access
Manage Employee schedules
Billing for various locations once a month with certain deadlines
Collect Copay's
Filing
Recruiting new counselors
Manage a caseload of 200 female clients in two locations refer them to mental health or substance abuse services as requested
Conduct Intake's for new patients which include collecting the client's in depth drug history use, Discussing program protocol, HIPPA and release of confidentiality form
Client background information
Breathalyze, Drug Test, Sweat Patch test clients if requested by US Probation or if client appears to be under the influence
Clerical Experience for Mental Health and Substance Abuse Facility
Lead EFDA/Lead Digital Design Crown Technician/Social Media Manager at Advanced Dental Associates “Flucke and Associates”Lead EFDA/Lead Digital Design Crown Technician/Social Media Manager at Advanced Dental Associates “Flucke and Associates”