Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Angela Hurtado

Houston,TX

Summary

Dynamic retail professional with extensive experience at TJ Maxx, excelling in customer service and cash handling. Proven ability to enhance store organization and promote sales through effective communication and teamwork. Recognized for attention to detail and multitasking efficiency, consistently delivering a positive shopping experience for customers.

Overview

23
23
years of professional experience

Work History

Retail Merchandise Associate

TJ Maxx, TJX Companies
Houston, TX
12.2024 - Current
  • Maintained work area and kept cash drawer organized.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Worked closely with front-end staff to assist customers.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Counted and balanced cashier drawers.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered customer questions and provided store information.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Issued receipts, refunds, credits or change due to customers.

Cashier

Burlington Coat Factoy
Houston, TX
08.2024 - 12.2024
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Worked closely with front-end staff to assist customers.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.

Housekeeper

Homemaker Solutions
Houston, TX
09.2010 - 07.2024
  • Executed thorough sanitation of sinks, mirrors, toilets, and showers to maintain cleanliness.
  • Arranged meeting rooms with appropriate decorations and media equipment for events.
  • Organized closets with hangers to enhance guest access to clothing.
  • Promoted freshness in guest rooms through disposal of soiled linens and wastebaskets.
  • Scrubbed kitchen appliances, countertops, and fixtures to achieve optimal cleanliness.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo as needed.
  • Applied deep-cleaning methods in high-touch areas requiring extra attention.
  • Sanitized doorknobs, light switches, and other frequently touched surfaces to ensure hygiene.

Private Nanny

Client: Sarah Flores
Houston, TX
01.2002 - 08.2010
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Assigned age-appropriate chores to encourage self-confidence and responsibility.
  • Assisted with homework, tutoring and school projects as needed.
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
  • Sparked creativity and imagination by teaching children new ideas each day.
  • Engaged in after-school activities by assisting with sports practice and homework assignments.
  • Taught reading, arts and crafts and lap play to encourage intellectual development.
  • Provided positive reinforcement through rewards systems for good behavior.
  • Took children on outings such as parks, library visits, sports events or educational trips.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Maintained a safe, healthy and nurturing environment for the children in their home.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Regulated children's schedules to balance rest, learning and play.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Managed household duties including laundry, grocery shopping or light housekeeping tasks when necessary.
  • Completed day-to-day duties accurately and efficiently.

Skills

  • Cash register operation
  • Store organization
  • Customer service
  • Team collaboration
  • Attention to detail
  • Effective communication
  • Brand awareness
  • Multitasking efficiency
  • Basic mathematics
  • Cash handling experience
  • Promotional planning acumen
  • POS system operation
  • Loss prevention strategies
  • Material handling equipment
  • Problem-solving
  • Exceptional time management skills

Languages

Spanish
Professional

Timeline

Retail Merchandise Associate

TJ Maxx, TJX Companies
12.2024 - Current

Cashier

Burlington Coat Factoy
08.2024 - 12.2024

Housekeeper

Homemaker Solutions
09.2010 - 07.2024

Private Nanny

Client: Sarah Flores
01.2002 - 08.2010

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Angela Hurtado