Angela Indico
North Port,FL
Summary
Dynamic Community Association Manager with proven success at Gateway Management, enhancing homeowner communication and increasing compliance through effective conflict resolution. Skilled in budget planning and vendor relationship development, I empower boards to make informed decisions while streamlining operations and improving community satisfaction. Adaptable and reliable, I deliver high-quality service and support.
Overview
11
11
years of professional experience
Work History
Community Association Manager
Gateway Management
08.2014 - Current
- Enhanced communication between homeowners and board members through regular meetings and detailed reports.
- Managed budgets for multiple communities, ensuring financial stability and proper allocation of funds.
- Developed and maintained strong relationships with vendors, resulting in cost-effective services for the associations.
- Enforced compliance with community regulations and guidelines.
- Coached association board members on their roles and responsibilities, empowering them to make informed decisions for the betterment of their communities.
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Improved community satisfaction by efficiently addressing and resolving homeowner concerns and inquiries.
- Communicated effectively with owners, residents, and on-site associates.
- Responded to Common Area Maintenance (CAM) inquiries.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Education
Criminal Justice
University of Tennessee, Chattanooga, TN
Chattanooga, TN08-2019
Skills
- Community operations
- Service contract negotiation
- Vendor relationship development
- Board of directors support
- Budget planning
- Teamwork
- Problem-solving
- Time management
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Adaptability and flexibility
- Decision-making
- Task prioritization
- Self motivation
- Dispute handling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achievement of a portfolio consisting of fifteen (15) communities through continued organization and time management skills.
Timeline
Community Association Manager
Gateway Management
08.2014 - Current
Criminal Justice
University of Tennessee, Chattanooga, TN
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