Summary
Overview
Work History
Education
Timeline
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ANGELA INGRAM

Portland

Summary

Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.

Overview

16
16
years of professional experience

Work History

Home Caretaker

CARE @ HOME
MUNCIE, IN
06.2024 - Current
  • Transported clients to social events or recreational activities outside the home environment.
  • Provided emotional support to clients experiencing loneliness or depression.
  • Accompanied clients to medical appointments as needed.
  • Responded quickly to emergency situations involving medical problems or accidents.
  • Provided assistance with personal hygiene, including bathing and dressing.
  • Assisted clients with mobility challenges in transferring from bed to wheelchair or other seating.
  • Ensured client safety by monitoring activity levels while providing supervision during walks outside the home.
  • Assisted with toileting needs and incontinence care for those needing additional support.

Quality Control Technician

FCC Indiana
PORTLAND, IN
01.2015 - 12.2023
  • Inspected incoming material for conformity to established requirements prior to acceptance into inventory.
  • Utilized a variety of measuring instruments including calipers, micrometers, gauges and other precision tools.
  • Assisted with training new Quality Control Technicians on proper procedures for inspecting materials and products.
  • Collaborated with production personnel concerning any changes made during the manufacturing process which could affect product quality or reliability.
  • Maintained accurate records on product inspection results and reported findings to management team.
  • Investigated supplier problems associated with defective materials received from outside vendors in order to determine root causes of failure.
  • Performed visual and dimensional inspections of components, assemblies, and products to ensure compliance with customer specifications.
  • Analyzed data collected during the inspection process in order to identify trends or patterns related to product defects or malfunctions.
  • Examined samples of raw materials before use in production.

Property Manager

NGM Bio
FORT WAYNE, IN
04.2009 - 12.2014
  • Performed regular walkthroughs of each unit to identify potential issues or hazards that require attention.
  • Monitored building security systems, including alarms and cameras.
  • Prepared monthly reports detailing occupancy rates, outstanding balances due from tenants.
  • Organized move-in and move-out procedures for new or departing tenants.
  • Coordinated apartment turnover process between tenants and cleaning staff.
  • Reviewed rental applications from prospective tenants ensuring compliance with company standards.
  • Enforced rules regarding noise levels, parking regulations, pet policies.
  • Responded promptly to emergency maintenance requests from tenants 24 hours a day 7 days a week as needed.
  • Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
  • Scheduled routine inspections of common areas such as laundry rooms, hallways, lobbies.
  • Conducted on-site inspections of apartments for maintenance and safety issues.
  • Developed and enforced policy to ensure tenant satisfaction.

Store Manager

Verizon Wireless
PORTLAND, IN
08.2008 - 07.2014
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Established relationships with key clients, while maintaining existing customer base.
  • Managed daily operations of sales department, including supervision of staff members.
  • Developed and implemented sales strategies to increase market share.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Maintained accurate records of all transactions between customers and company representatives.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Established new accounts and serviced existing accounts maintaining professional relationships.

Education

High School Diploma -

Jay County High School
Portland, IN
05-1980

Timeline

Home Caretaker

CARE @ HOME
06.2024 - Current

Quality Control Technician

FCC Indiana
01.2015 - 12.2023

Property Manager

NGM Bio
04.2009 - 12.2014

Store Manager

Verizon Wireless
08.2008 - 07.2014

High School Diploma -

Jay County High School

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