Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Enforced quality assurance protocols to deliver ideal customer experiences.
Driver
Uber Partners
Evansville, IN
01.2015 - Current
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Merchandiser
Scotts Miracle-Gro
Evansville, IN
02.2017 - 09.2020
Tracked orders and notified customers of status or potential delays.
Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Generated documentation and information required for customer shipments.
Liaised between warehouse personnel and customer to facilitate account and operational needs.
Reported customer feedback to management.
Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
Produced weekly status reports detailing logistic operations and problems.
Maintained damaged goods records, backorder logs and applicable regulatory reporting.
Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Driver
JP TAXI
Evansville, IN
01.2016 - 08.2019
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Education
GED -
Fresno Adult School
Fresno, CA
01.2012
Skills
Shift Coverage
Performance Tracking and Evaluations
Property Tours
Shrinkage Prevention
Product and Service Knowledge
Accomplishments
Supervised team of 5 staff members.
Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
Developed and instituted employee training and retention initiative that reduced personnel turnover by [Number]% within [Timeframe].