Angela James
Morristown,TN
Summary
Results driven administrative professional with more than 15 years experience various management settings with a proven track record of success in streamlining office operations, implementing compliance programs, and ensuring compliance with local laws and regulations. Committed to delivering exceptional services while driving revenue growth for the organization.
Overview
27
27
years of professional experience
Work History
Administrative Assistant/Receptionist
Honda Morristown
06.2024 - Current
- Maintaining confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivering excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensuring accurate record-keeping with diligent data entry and database management for vital company information
- Streamlining invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Addressing IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
Administrative Receptionist
Mountain Motorsports
12.2023 - 06.2024
- Performing key administrative functions, answering multi-line phone system and transferring calls as necessary
- Greeting visitors to the showroom, screen calls and visitors to determine nature of visit or request
- Data entry and updating website with updated pricing to reflect rebates and other promotions.
- Assisting Title Clerk with clerical tasks.
E-Commerce Sales
05.2019 - 01.2024
- Creating, refurbishing, and managing items to be sold online
- Inventory and online shop updates
- Packing and shipping
- Attending to needs of customers with exceptional customer service yielding 5 star reviews
Licensed Realtor
PMZ Real Estate
08.2019 - 07.2022
- Listing and selling homes in addition to securing homes for buyers
- Oversight of entire sales/purchase process.
Property Manager
Sweet Properties
06.2015 - 04.2019
- Tenant relations, maintenance inspections, supervising maintenance crews, interviewing and hiring contractors, contractor license and insurance verification, tenant relations, scheduling, oversight of timelines and budget restrictions, placing work orders, inventory control, creating standard operating procedure manuals for new office personnel, and new employee training as needed.
Corrections Officer
Merced County Sheriffs Dept
07.2008 - 07.2011
- Direct supervision of inmates, booking procedures, live scan, transport, report and incident writing, training new officers via policy and procedure, and general oversight of the general welfare and safety and security of inmates.
Armored Transport
Brinks, Inc.
07.2007 - 07.2008
- Armored transport driver, loading coin/cash, keeping extensive driver logs, and maintenance upkeep of armored trucks.
Property Management
Sweet Properties
06.1998 - 07.2007
- Supervising maintenance crews, tenant relations, processing rental applications and credit checks, placing work orders, exterior property inspections, interior property inspections, security deposit refund itemizing and processing, collecting rents, serving notices, and general office duties.
Education
Bachelor of Science (BS) - Legal Studies/Paralegal
Humphreys College-Stockton And Modesto Campuses
06.2015
Associate in Arts (AA) in Criminal Justice -
San Joaquin Valley College-Modesto
05.2008
Skills
- Exceptional Written & Verbal Communication
- Negotiation
- Marketing
- Website Management
- Social Media Management
- Customer Service
- Clerical
- Inventory Control
- Supervision/Interviewing
- Contract Negotiations
- Leadership
- Research
- Property Management/Leasing
- Landlord-Tenant Law
- Regulatory Compliance
- Project Management
- Strategic Planning
- Time Management
- Data entry
- Administrative Support
- Billing
- Scheduling
Software/Applications
- CRM Software
- Google Docs/Sheets
- Microsoft Office/Excel
- DocuSign
- Trello
- Dealer Socket
- Lightspeed
- ADP
- Canva
Indeed Assessments
- Work motivation, Proficient, 11/2023, Level of motivation and discipline applied toward work
- Attention to detail, Proficient, 11/2023, Identifying differences in materials, following instructions, and detecting details among distracting information
- Work style: Reliability, Proficient, 03/2023, Tendency to be reliable, dependable, and act with integrity at work
- Administrative assistant/receptionist, Proficient, 11/2023, Using basic scheduling and organizational skills in an office setting
Timeline
Administrative Assistant/Receptionist
Honda Morristown
06.2024 - Current
Administrative Receptionist
Mountain Motorsports
12.2023 - 06.2024
Licensed Realtor
PMZ Real Estate
08.2019 - 07.2022
E-Commerce Sales
05.2019 - 01.2024
Property Manager
Sweet Properties
06.2015 - 04.2019
Corrections Officer
Merced County Sheriffs Dept
07.2008 - 07.2011
Armored Transport
Brinks, Inc.
07.2007 - 07.2008
Property Management
Sweet Properties
06.1998 - 07.2007
Bachelor of Science (BS) - Legal Studies/Paralegal
Humphreys College-Stockton And Modesto Campuses
Associate in Arts (AA) in Criminal Justice -
San Joaquin Valley College-Modesto
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