Overview
Work History
Summary
Skills
Work Availability
Work Preference
Quote
Languages
Software
Timeline
Receptionist
Angela J. Duff

Angela J. Duff

Katy,TX

Overview

31
31
years of professional experience

Work History

Project Coordinator, European Union - Medical Device Regulatory Group

ABBOTT LABORATORIES / ST. JUDE MEDICAL
11.2012 - 11.2023
  • Supported a 3 Division Vice Presidents, four Directors and extended teams and direct labor force
  • Pulling and combining documents for EU-MDR and FDA submissions
  • Creating, updating and maintaining multiple trackers for several teams
  • Collaborate with several different teams including Operations, Quality, Supply Chain, Finance and our greater Regulatory team to follow up on to do's and various communications for my EU-MDR Team
  • Manage 2 Sharepoint sites and created one of the sites for our EU-MDR Leadership Team
  • Head up all onboarding and offboarding of fully remote contract workers on our team
  • Organized multiple large events each year including site picnics and chicken dinners at Minnetonka (1,200 employees), Plymouth (1,500 employees) and St
  • Paul locations (750 employees)
  • Organized and managed Heartwalk volunteers, t-shirt distribution and raffle prizes
  • Also collaborated with other Assistants to manage Toys for Tots drive and Abbott's Employee Giving Campaign
  • Manage calendars for DVP and Directors
  • Create and update complex organizational charts for multiple departments on a monthly basis
  • Manage all aspects of international and domestic travel for DVP, Directors and teams
  • Organize monthly and quarterly meetings including catering lunch from outside or internal vendors
  • Participate in Leadership Meetings, track to do's, and run Webex and TEAMS calls
  • Process expense reports for DVP, Directors and myself
  • Managed the Monthly Operating Report and weekly Open Issues Log

Executive Assistant, Enterprise Design Group

BEST BUY CORPORATION
01.2005 - 11.2012
  • Supported two Senior Vice Presidents, two Directors and interim support for the Chief Marketing Officer
  • Executive Assistant, Internal Store Operations - Retail Business Operations Teams Supported Vice President, four Senior Directors, two Directors, and extended teams
  • Executive Assistant, Dotcom Supported Senior Vice President and Vice President for three months while regular admin was out on leave
  • Executive Assistant, Enterprise Transformation and Project Resource Group Supported two Vice Presidents, several directors and extended team
  • Built strong, effective working relationships which help speed up execution of projects
  • Managed contract worker selection (screening and interviewing), on-boarding (facility and IT security, computer hardware, office location, etc.), billing, contract conclusion and disengagement
  • Contract worker staff averages 50; billing averages $900,000 per month
  • Managed multiple calendars in a rapidly changing environment, maximizing productivity for all team members
  • Created and updated complex organizational charts, team mailing lists, contact information, and other team information helping people stay in constant contact as they completed projects domestically and abroad
  • Managed all aspects of international and domestic travel for SVPs, CMO and teams
  • Managed all aspects of AP and AR for PRG department; annual expenditures approximately $2M
  • Organized monthly and quarterly meetings (training, leadership, staffing, performance calibration, etc.)
  • Participated in Leadership Weekly Meetings and tracked to do's, kept Leadership 'on task' with important dept issues
  • Processed expense reports for SVPs and CMO
  • Served on Teambuilding Committee - helped set up all day team building events offsite and smaller gatherings onsite, coordinated space and food for events

Office Administrator, Sales Support for OfficeTeam Division

ROBERT HALF INTERNATIONAL
09.1999 - 01.2005
  • Supported six Staffing Directors, two Branch Managers and three Division Directors
  • Efficiently directed candidates and clients to the appropriate team member through management of high call volume on multi-line phone
  • Managed large database of client information; executed required reports on a daily, weekly and monthly basis; coordinated year end processes; efficiently managed key aspects of the practice's administration, using Excel, Word, MicroJ and manual filing
  • Edited client and consultant resumes, bios and other customer-facing documents; candidates frequently commented on the professionalism and quality of my editorial services (speed, accuracy, quality) and reported faster placement in positions
  • Tracked employee time and coordinated completion of expense reports; error free track record
  • Proof read and posted jobs for the company website
  • Proofed expense reports for all office staff (approximately 50 people)
  • Managed the process for background checks and drug screening for candidates; acted as primary contact for the vendor, Verified Credentials, Inc

Client Services Representative / Kennel Assistant / Veterinary Assistant

BURNSVILLE PARKWAY ANIMAL HOSPITAL
02.2004 - 05.2007
  • Responsible for coordinating care, explaining options to clients, helping them make difficult decisions and counseling them in the event of the loss of a family pet
  • Went over post-operative home care instructions with clients and answered any questions to free up veterinarians and technicians to do more critical work
  • Entered charges into computer and handled payment process; balanced register at the end of the night
  • Created estimates for various medical procedures
  • Cared for hospitalized animals and administered medication over weekends and volunteered to check on critically ill animals during the night
  • Cared for boarding dogs and cats including most holidays
  • Assisted veterinarians/technicians with restraining animals and assisted with running various lab tests
  • Automated the back office and modernized scheduling and bookkeeping processes

Executive Assistant

RENAISSANCE MANAGEMENT, INC.
03.1996 - 09.1999
  • Supported President of the company
  • Opened, closed and maintained the office while the President was out of town
  • Directed calls and messages to the proper people
  • Handled all travel arrangements
  • Sent faxes and company mailings
  • Accounts payable and payroll
  • Balanced accounts with Quicken 6 program
  • Monitored and balanced petty cash account

Head Show Groom

CEDAR RIDGE ARABIANS, INC.
08.1992 - 03.1996
  • Worked directly with Head Trainer

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Skills

  • Executive support
  • Office administration
  • Expense reporting
  • Meeting planning
  • Calendar management
  • Travel arrangements
  • Scheduling
  • Document handling
  • Travel administration
  • Mail handling
  • Advanced MS office suite
  • Interpersonal communication
  • Project planning
  • Report generation
  • Quality control
  • Spreadsheet tracking
  • Project management
  • Customer service
  • Invoice processing
  • Information confidentiality
  • Email management
  • Schedule & calendar planning
  • Filing and data archiving
  • Self-starter
  • Travel coordination
  • Payroll
  • Business writing
  • Appointment setting
  • Meticulous attention to detail
  • Professional and mature
  • Proper phone etiquette
  • Office management
  • File organization
  • Extensive vocabulary
  • Proofreading
  • Phone etiquette
  • Customer Service-oriented
  • Administrative support specialist
  • Articulate and well-spoken
  • Schedule management
  • Strong problem solver
  • Resourceful
  • Policy enforcement
  • Bookkeeping

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Contract WorkFull TimePart Time

Location Preference

Remote

Important To Me

Work from home option

Quote

The price of inaction is far greater than the cost of a mistake
Meg Whitman

Languages

English
Native or Bilingual

Software

Microsoft Suite

Timeline

Project Coordinator, European Union - Medical Device Regulatory Group

ABBOTT LABORATORIES / ST. JUDE MEDICAL
11.2012 - 11.2023

Executive Assistant, Enterprise Design Group

BEST BUY CORPORATION
01.2005 - 11.2012

Client Services Representative / Kennel Assistant / Veterinary Assistant

BURNSVILLE PARKWAY ANIMAL HOSPITAL
02.2004 - 05.2007

Office Administrator, Sales Support for OfficeTeam Division

ROBERT HALF INTERNATIONAL
09.1999 - 01.2005

Executive Assistant

RENAISSANCE MANAGEMENT, INC.
03.1996 - 09.1999

Head Show Groom

CEDAR RIDGE ARABIANS, INC.
08.1992 - 03.1996

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Angela J. Duff