Angela Jenkins
Corona,CA
Summary
Accounts Payable/Receivable/collections professional with 10+ years of experience. Strong commercial collections background. Excellent verbal and written communication skills. Proficient in Oracle and Microsoft Word and Excel applications.
Overview
27
27
years of professional experience
Work History
Accounts Receivable Specialist
CRST TRUCKING COMPANY
Ontario, CA
12.2019 - Current
- Generated, mailed and monitored invoices.
- Performed various accounts receivable functions, handled cash receipts posting, updated cash flow reports and researched chargebacks and write-offs.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Worked closely with delinquent account holders to collect and reconcile accounts through approved channels.
- Prepared and maintained customers' monthly reconciliation schedules.
- Routinely contacted account holders with balances over 30 days past due to resolve delinquencies.
Loan Processor
DITECH
Costa Mesa, CA
02.2013 - 02.2016
- Reviewed and verified borrowers' income, credit reports, property appraisals and supplemental information to prepare documents for underwriting.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Supported loan officiant and underwriter teams by ensuring timely, judicious and accurate loan processing.
- Maintained fast-paced schedule by consistently providing satisfactory application approval turnaround times.
- Created and completed loan submission packages.
- Managed conditions sent from underwriting departments.
- Maintained complete confidentiality of submitted information according to release guidelines.
- Organized loan files, updated databases, prepared general correspondence and communicated with stakeholders.
- Obtained repeat business by building strong customer relations and delivering world-class customer service.
Accounts Receivable Specialist
AMERICAN TITLE INSURANCE COMPANY
RANCHO CUCAMONGA, CA
01.2004 - 01.2011
- Promoted to provide direction to Accounting Assistants in all facets of Accounts Receivable, including monitoring the invoice and escrow interfaces, manual invoicing, invoice adjustments, collections and customer account maintenance.
- Worked with four collectors and two clerks.
- Participate in monthly aging reviews with the A/R Manager and the collections staff.
- Review and approve invoice adjustments, write-offs and cross applications.
- Run various daily and monthly reports to verify correctness of postings and work with cash application staff to correct any errors.
- Assist, communicate and interact with the General Ledger Department to ensure an accurate posting to the General Ledger.
- Key Results:.
- Participated in Oracle conversion process for several business units.
- Participated in advanced Oracle training and became go to person for other users.
Payroll Administrator
IKEA CALIFORNIA, LLC
COSTA MESA, CA
01.2002 - 01.2003
- Analyzed payroll data creating weekly reports for the store level distribution and monthly reports for the company -wide distribution and monthly reports.
- Insure all data was entered in the system in a timely matter to meet the payroll deadline.
- Key Results:.
- Processed payroll for over 200 employees.
Accounts Payable Specialist
IKEA CALIFORNIA LLC
COSTA MESA, CA
01.1999 - 01.2002
- Assessed carefully accounting department efficiency, reduced expenditures, and improved operations, resulting in increased productivity and profit.
- Accurately entered data for invoices, purchase orders, non-purchase orders, and freight waybills.
- Printed over 200 checks per week.
- Researched past due invoices and set up new vendors in the system.
- Prepare monthly journal entries including accruals.
- Key Results:.
- Processed up to $2.5 million in accounts payable weekly.
- Primary liaison for major customers and vendors.
Receptionist
lKEA CALIFORNIA LLC
COSTA MESA, CA
- Created standard operating procedure for incoming receptionist.
- Trained' new employees on the office operation and administration.
- Greet clients, answered high volume calls, arranged appointments and filed.
- Developed and maintained daily sales report.
- Key Results:.
- Screened application for Human Resources Office.
Education
HIND COMMUNITY COLLEGE
Skills
- Investigative research
- Billing dispute resolution
- Credit and collections
- Statement issuing
- Payment management
- Invoicing proficiency
- Accounts receivable expertise
- Claims processing
- Solution development
- Adjustment posting
Timeline
Accounts Receivable Specialist
CRST TRUCKING COMPANY
12.2019 - Current
Loan Processor
DITECH
02.2013 - 02.2016
Accounts Receivable Specialist
AMERICAN TITLE INSURANCE COMPANY
01.2004 - 01.2011
Payroll Administrator
IKEA CALIFORNIA, LLC
01.2002 - 01.2003
Accounts Payable Specialist
IKEA CALIFORNIA LLC
01.1999 - 01.2002
Receptionist
lKEA CALIFORNIA LLC
HIND COMMUNITY COLLEGE