Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Johnson

Spaulding,IL

Summary

Dedicated, hard working individual with over nine years of customer service experience. Organized and Independent with a keen eye to detail. High-energy, career oriented individual seeking a position, where I can utilizing my skills with a reputable organization and opportunities to grow.

Overview

14
14
years of professional experience

Work History

Underground Utility Locator

USIC
08.2023 - Current
  • Operated advanced locating equipment to accurately identify underground utilities.
  • Interpreted utility maps and schematics for precise project planning and execution.
  • Collaborated with construction teams to ensure safe excavation practices around utilities.
  • Trained junior staff on best practices for utility locating and safety protocols.
  • Correctly, safely, and efficiently locate underground utilities, including telecommunications, electric power, cable TV, gas, water, and Sewer systems.

Front Office Coordinator

Express Employment Professionals
11.2022 - 04.2023
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Assist clients, associates, and other office employees with everyday needs.
  • Managed office workflow to keep things moving efficiently.
  • Assist applicants with paperwork to find employment.

Office Coordinator

Cambio Communities
04.2022 - 11.2022
  • Prepare and distribute resident and community communications including rule reminders, increase letters, delinquency notices, eviction papers, lease addendums and renewals.
  • Perform administrative and clerical functions including answering phones, typing, copying, and filing.
  • Provide prospective residents with an option to see suitable homes that are in inventory; show home(s) and guide them through the application process.
  • Collect and post resident security deposits, processing fees, rent payments, etc.
  • Call for payment on delinquent accounts
  • Assist with the preparation of marketing materials and implementation of resident relation such as Facebook, MH Village, local newspapers, and any other marketing sources.

Team Member

Ron Moreland State Farm
12.2021 - 04.2022
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Collected premiums on or before effective date of coverage.
  • Maintained high standards of customer service by building relationships with clients.
  • Approached potential clients by using direct marketing mailings and phone contacts.
  • Upsold additional products and services after identifying customer needs and requirements.

City Carrier Assistant

United States Postal Service
01.2019 - 11.2020
  • Routes or cases all classes of mail in sequence of delivery along established route.
  • Withdraws mail from distribution case and prepares it in sequence for efficient delivery.
  • Delivers/collects mail along prescribed route, on foot or by vehicle under varying road and weather conditions.
  • Delivers and collects monies for accountable mail.
  • Furnishes customers with postal information and provides change of address cards and other postal forms as needed.
  • Maintains professional and effective public relations with customers and others, requiring general familiarity with postal laws, regulations, products and geography of area.

Receptionist/Auto Technician

Just Call Auto Repair
06.2017 - 01.2019
  • Bookkeeping, Answering phone, Scheduling appointments, cleaning shop, opening and closing shop
  • Diagnosing Vehicles/OBD2 Diagnosing Scanning Tool
  • Completing preventive maintenance such as, engine tune-ups, oil changes, tire rotation and changes, and repairing brakes.
  • Operating equipment for daily repairs: Air compressor, Jack, Jack Stands, Pole Jacks, Oil drain/Oil Caddy, Battery Charger/Jumper, Cherry Picker, Brake Lathe, Strut Compressor, Transmission Jack, Vehicle Lift.

IMD Clerk

Mississippi Valley Regional Blood Center
02.2015 - 05.2017
  • Inventory Management Department is responsible for coordination, distribution, and delivery of blood products to hospitals and their clients.
  • Communicating with customers, documenting orders, preparing blood products for shipment and blood product delivery.
  • Ensure products and components are properly stored and handled to maintain blood product acceptability.

Health Clerk

St. John’s Hospital
12.2011 - 01.2015
  • Enter orders for Doctors/Nurses
  • Answer/Transfer Phone Calls/Answer Call lights
  • Transfer Patients/Interact with family
  • Fax/Copy Patients Charts

Education

Medical Office Assistant Certification -

First Institute Training And Management
Springfield, IL
11.2011

Diploma -

Riverton High School
Riverton, IL
06.2011

Skills

  • Ability to Work Under Pressure
  • Time Management
  • Self-Motivated and Leadership Skills
  • Critical thinking and Problem Solving
  • Team Work and Collaboration
  • Oral and Written Communication Skills
  • Proficient in Microsoft Word, Excel, PowerPoint and Outlook

Timeline

Underground Utility Locator

USIC
08.2023 - Current

Front Office Coordinator

Express Employment Professionals
11.2022 - 04.2023

Office Coordinator

Cambio Communities
04.2022 - 11.2022

Team Member

Ron Moreland State Farm
12.2021 - 04.2022

City Carrier Assistant

United States Postal Service
01.2019 - 11.2020

Receptionist/Auto Technician

Just Call Auto Repair
06.2017 - 01.2019

IMD Clerk

Mississippi Valley Regional Blood Center
02.2015 - 05.2017

Health Clerk

St. John’s Hospital
12.2011 - 01.2015

Medical Office Assistant Certification -

First Institute Training And Management

Diploma -

Riverton High School

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