Angela Johnson
Festus,MO
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Sunny Hill Home Healthcare
De Soto, MO
06.2025 - 08.2025
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Maintained cleanliness and organization of patient care areas, promoting safety standards.
- Collaborated with multidisciplinary teams to coordinate comprehensive patient care plans.
Dental Assistant
Bonne Terre Prison
Bonne Terre, MO
05.2021 - 08.2021
- Assisted in patient care by preparing treatment rooms and sterilizing instruments.
- Supported dentists during procedures, ensuring efficient workflow and patient comfort.
- Managed patient records using electronic health systems to maintain confidentiality and accuracy.
- Educated patients on oral hygiene practices, contributing to improved overall dental health.
Secretary
Miscellaneous/Dad Brother in Law
2000 - 2019
Secretary's
Dad or Brother in Law
2000 - 2019
- Managed daily office operations, ensuring smooth workflow and communication.
- Maintained organized filing systems, improving document retrieval efficiency.
- Assisted with bookkeeping tasks, ensuring accuracy in financial records.
- Implemented effective correspondence protocols, improving communication clarity.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered data into system and updated customer contacts with information to keep records current.
- This was not a permanent daily job.
- I mostly filled in when needed.
Dental Assistant/Office Assistant
Dr's Herman and Grumke DDS
Twin Oaks, MO
02.2002 - 12.2017
- I was trained on the job by the Dr. I worked for for 14 years.
Dental Assistant
Apple Dental Group
Twin Oaks, MO
08.2001 - 08.2014
- Trained new staff on operational procedures and best practices for dental assisting.
- Coordinated scheduling of appointments to optimize clinic efficiency and reduce wait times.
- Implemented inventory control measures, ensuring availability of necessary dental supplies.
- Developed protocols for infection control, enhancing safety standards within the facility.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Prepared patient x-rays and images for dentist review.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Streamlined appointment scheduling, reducing wait times and enhancing patient satisfaction.
- Streamlined digital x-ray processing, reducing wait time for diagnosis and treatment planning.
- Facilitated patient education on oral hygiene practices, contributing to improved dental health.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
- Conducted inventory management to maintain essential supplies, avoiding procedural delays.
- Prepared and sterilized instruments and materials for use by dentists.
- Monitored patient comfort and safety during dental procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, Type, casts and impressions.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Exposed, developed and mounted dental x-rays.
- Verified patient insurance eligibility and benefits.
- Designed dental report card to explain patient dental health status and treatment plans.
Education
High school diploma - undefined
DeSoto High School
Skills
CPR 2025-2027
Med-Aide license 2025-2027
Dental (10 years)
Dental Assistant
Dentrix (5 years)
Secretarial duties
Receptionist (10 years)
Eaglesoft
Word (10 years)
Sterilization (10 years)
Inventory (10 years)
Scheduling (10 years)
Microsoft Excel (10 years)
Office Experience (10 years)
Administrative Experience (10 years)
Microsoft Word (10 years)
Phone Etiquette (10 years)
Chairside Assisting
Dental Receptionist (10 years)
Infection Control Training (9 years)
Laboratory Experience (10 years)
Medical Imaging (10 years)
Medical Scheduling (10 years)
Office Management (5 years)
Sales (10 years)
Data Entry (10 years)
Medical Records (10 years)
Insurance Verification (10 years)
Computer Skills (10 years)
Medical Coding (10 years)
English (10 years)
Medical Billing (10 years)
Dental Assisting (10 years)
Dental office experience (10 years)
Management (7 years)
Medical receptionist (8 years)
Microsoft Office (8 years)
Accounting (2 years)
Windows
CPT coding
Certification
- CPR Certification Present
- Certified Dental Assistant Present
- I worked for Apple Dental in twin Oaks for a total of 15 years. I have known Dr Herman since 2003 when I started. I did not go to Dental school. My boss Dr WJ Herman trained me. I worked there full time until I had my youngest in 2014, and started an at home bakery business. To be able to be a stay at home mom. All of mt kids are in school now.
Assessments
- Attention to Detail — Proficient March 2020
- Identifying differences in materials, following instructions, and detecting details among distracting information.
- Full results: Proficient
- Basic Computer Skills: PC — Proficient March 2020
- Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems.
- Scheduling — Proficient June 2020
- Cross-referencing agendas and itineraries to avoid scheduling conflicts.
- Verbal Communication — Highly Proficient June 2020
- Speaking clearly, correctly, and concisely
- Full results: Highly Proficient
- Customer Focus & Orientation — Proficient June 2020
- Responding to customer situations with sensitivity
- Following Directions — Highly Proficient June 2020
- Following multi-step instructions.
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Patient Care Technician
Sunny Hill Home Healthcare
06.2025 - 08.2025
Dental Assistant
Bonne Terre Prison
05.2021 - 08.2021
Dental Assistant/Office Assistant
Dr's Herman and Grumke DDS
02.2002 - 12.2017
Dental Assistant
Apple Dental Group
08.2001 - 08.2014
High school diploma - undefined
DeSoto High School
Secretary
Miscellaneous/Dad Brother in Law
2000 - 2019
Secretary's
Dad or Brother in Law
2000 - 2019