Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Jones

Warsaw,VA

Summary

Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.

Overview

35
35
years of professional experience

Work History

Phlebotomy Technician Extern

Primary Urgent Care
Fredericksburg, VA
09.2024 - Current
  • Identified patients using proper procedures prior to specimen collection.
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
  • Disposed of used needles in sharps containers to avoid accidental needlesticks.
  • Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
  • Sanitized work area after every patient to prevent contamination and spread of disease.

Head Server

The Daily
Warsaw, VA
07.2023 - 06.2024
  • Ensured that all guests were greeted promptly and seated in a timely fashion.
  • Monitored dining room for cleanliness, proper set-up, and maintenance of tables.
  • Coordinated with kitchen staff to ensure smooth delivery of orders to customers' tables.

Head Server

Arrow's Cafe & Bbq
Heber Springs, AR
05.2013 - 05.2017
  • Managed cash register operations, including ringing up orders and processing payments accurately.
  • Resolved customer complaints in a professional manner, while maintaining positive relationships with customers.
  • Coordinated food delivery from the kitchen to ensure accuracy of order placement and timeliness of service.
  • Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.

Server

Larry's Famous Hamburgers
Heber Springs, AR
06.2009 - 05.2013
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.

Circulation Clerk

The Sun Times
Heber Springs, AR
06.2007 - 06.2009
  • Sent out notices for renewal of newspaper subscriptions.
  • Staged inserts for insertion into newspapers.
  • Compiled the information for the newspaper report.
  • Proofreading of paper before going to print.

Office Manager

Heber Springs Emporium
Heber Springs, AR
08.2001 - 05.2007
  • In charge of billing for private mailboxes.
  • In charge of billing, packaging, and shipping of FedEx and UPS packages.
  • Inventory and stocking of retail store items, billing, and answering phones.
  • Resolved customer inquiries in a timely manner, while maintaining positive relationships with clients.

Assistant Manager

Subway
Heber Springs, AR
10.1997 - 08.2001
  • Prepping of food items.
  • Doing inventory of all store merchandise.
  • Overseeing employees.
  • Ensuring the cleanliness and neatness of the restaurant.

Hygienist Scheduler

Heath, Gilrain, and Brooks Dental
Charlottesville, VA
02.1995 - 05.1996
  • Scheduling of dental cleaning for four dental hygienists.
  • Pulling and filing patient records.
  • Sending out reminders and setting up follow-up visits.

Corporal United States Marine Corps

United States Marine Corps
Jacksonville, NC
09.1989 - 09.1993
  • Food Service Specialist performing duties in all aspects of food service.
  • Served in Operations Desert Shield and Desert Storm.

Medals and Awards:

  • Kuwait Liberation Medal
  • Southwest Asia Service Medal with 2 stars.
  • National Defense Service Medal
  • Sea Service Deployment Ribbon.
  • Good Conduct Medal.
  • Rifle Expert Badge
  • Navy Unit Commendation Letter of Appreciation
  • Meritorious Unit Commendation

Education

Certified Phlebotomy Technician - Phlebotomy

Vital Phlebotomy Institute
Fredericksburg, VA
08-2025

Certified Phlebotomy Technician - Phlebotomy

Vital Phlebotomy Institute
Fredericksburg, VA
08-2024

Medical Office Assistant - Medical Assisting

Dominion Business School
Staunton, Va
08-1995

Food Service Specialist - Food Service

Food Service Specialist Training
Camp Lejeune
01-1990

High School Diploma -

Washington & Lee High School
Montross, VA
06-1989

Skills

  • Venipuncture
  • Specimen handling
  • Infection control standards
  • Sanitation and sterilization
  • Quality Control
  • Patient Safety
  • Customer Service
  • Data Entry

Timeline

Phlebotomy Technician Extern

Primary Urgent Care
09.2024 - Current

Head Server

The Daily
07.2023 - 06.2024

Head Server

Arrow's Cafe & Bbq
05.2013 - 05.2017

Server

Larry's Famous Hamburgers
06.2009 - 05.2013

Circulation Clerk

The Sun Times
06.2007 - 06.2009

Office Manager

Heber Springs Emporium
08.2001 - 05.2007

Assistant Manager

Subway
10.1997 - 08.2001

Hygienist Scheduler

Heath, Gilrain, and Brooks Dental
02.1995 - 05.1996

Corporal United States Marine Corps

United States Marine Corps
09.1989 - 09.1993

Certified Phlebotomy Technician - Phlebotomy

Vital Phlebotomy Institute

Food Service Specialist - Food Service

Food Service Specialist Training

High School Diploma -

Washington & Lee High School

Certified Phlebotomy Technician - Phlebotomy

Vital Phlebotomy Institute

Medical Office Assistant - Medical Assisting

Dominion Business School
Angela Jones
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