Angela Kallatsa

• When i first started at Mckesson, I was hired on as a picker/packer. I did that my first three years. I decided I wanted to learn other roles throughout the warehouse. I chose to transfer to the receiving department. In both Department i have worked in, i have helped trained new hires. Learning different roles in the warehouse has taught me how to better understand the process from start to finish.
• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
• Assisted in training new associates, sharing best practices for successful shipping and receiving operations.
• Supported cross-functional teams during peak periods, providing additional resources as needed to meet demanding workloads.
• Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
• Maintained precise records for all incoming and outgoing shipments, minimizing discrepancies and losses.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked fast to meet assigned daily picking quotas.
• Pulled orders quickly to maintain demanding productivity goals.
• Used RF scanners to track orders and verify accuracy.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Received positive feedback from supervisors for consistently meeting or exceeding daily picking quotas.
• Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.

I worked at Subway from 2013 until 2018. I first started when I lived in Michigan. A year later i moved to Florida and worked at three different stores, all owned by one owner. In 2016, I decided I wanted to move back home to Ohio. I was able to transfer to a store located near my new residence. I learned different roles and different responsibilities, which also included me training new hires. I started as a crew member. I enjoyed learning new things and once i got the hang of things, I then took on the role of being the store opener/ store lead.

• Greeted customers promptly and took orders to keep flow of traffic moving.
• Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
• Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
• Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
• Provided support to crew members, facilitating quick food preparation and delivery.
• Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
• Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
• Promptly resolved customer complaints, escalating major issues to supervisor.
• Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
• Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
• Performed shift change tasks each day to keep store neat and running smoothly.
• Kept accurate records of inventory levels, enabling timely reordering of supplies to prevent shortages during busy periods.
• Suggested complementary items to orders to boost sales.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Collaborated with management on strategic planning initiatives, contributing to overall store success.
• Answered questions about store policies and addressed customer concerns.
• Educated and trained staff to equip with knowledge about products, customer service and store policies.
• Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.