Summary
Work History
Education
Skills
Languages
Timeline
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ANGELA KAMAU

Torrance,IL

Summary

Proactive Nurse Officer of the Day with extensive experience in nursing leadership, patient care, and interdisciplinary collaboration. Skilled in optimizing resource utilization, enhancing patient outcomes, and driving nursing satisfaction and retention. Brings strong clinical judgment, compassionate care, and a focus on quality improvement initiatives.

Diligent [Desired Position] with background in nursing and leadership roles. Successfully managed patient care and hospital operations to ensure optimal health outcomes. Demonstrated proficiency in critical care and team management, consistently delivering high-quality service.

Healthcare professional prepared for demands of Nurse Officer role, bringing valuable nursing and leadership experience. Proven history of effective patient care management and operational efficiency. Known for strong team collaboration and adaptability to dynamic healthcare environments, ensuring reliable and responsive service.

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.

Work History

Nurse Officer of the Day

Veterans Affairs Medical Center
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
  • Optimized resource utilization by accurately assessing patient acuity levels and delegating tasks accordingly.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Utilized electronic health record systems proficiently for accurate documentation of all relevant patient information.
  • Contributed to organizational goals by participating in committees focused on quality improvement initiatives within the nursing department.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.

Surgical Case Manager

Veterans Affairs Medical Center
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Implemented feedback system for clients to share their experiences, enhancing service quality through direct input.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.

Quality Consultant

Veterans Affairs Medical Center
  • Enhanced customer satisfaction through timely resolution of complaints and implementation of corrective actions.
  • Determined quality department standards, practices, and procedures.
  • Reported production malfunctions to managers and production supervisors.
  • Increased production efficiency by identifying bottlenecks in the manufacturing process and recommending improvements.
  • Collaborated with audit clients and action owners to apply root cause analysis guidance and establish effective corrective action plans.
  • Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
  • Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
  • Performed risk assessments on potential new projects, helping management make informed decisions about resource allocation and project priorities.
  • Achieved timely resolution of non-conformance issues by implementing corrective action plans working closely with relevant departments.
  • Promoted a culture of continuous improvement within the organization by leading training sessions on various aspects of quality control methodologies.
  • Assisted management in establishing long-term strategic goals related to overall product quality and customer satisfaction levels.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Nurse Manager

Veterans Affairs Medical Center
  • Advocated for patients'' rights and ethical considerations in all aspects of care delivery.
  • Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Monitored clinical outcomes closely, identifying areas for improvement and implementing corrective actions.
  • Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decisionmaking.
  • Managed [Number] nurses and nursing activities in [Number]-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
  • Streamlined nursing operations for increased efficiency by optimizing staff scheduling and resource allocation.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Worked well in a team setting, providing support and guidance.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Master of Science - Nursing Education

Western Governors University
Salt Lake City, UT

Master of Science - Public Health /Health Policy

Loma Linda University
Loma Linda, CA

Master of Science - Nursing

Weber State University
Ogden, UT

Skills

  • Clinical judgment
  • Compassionate Care
  • Health Promotion
  • Emergency Management
  • Strong Clinical Judgment
  • Patient education and counseling
  • Patient Monitoring
  • Nursing staff leadership
  • Care Plan Development
  • Emotional Intelligence

Languages

English
Full Professional

Timeline

Nurse Officer of the Day

Veterans Affairs Medical Center

Surgical Case Manager

Veterans Affairs Medical Center

Quality Consultant

Veterans Affairs Medical Center

Nurse Manager

Veterans Affairs Medical Center

Master of Science - Nursing Education

Western Governors University

Master of Science - Public Health /Health Policy

Loma Linda University

Master of Science - Nursing

Weber State University
ANGELA KAMAU