Reliable business professional with experience in project management, process improvement and financial analysis. Currently seeking a position where I am able to apply my skills to motivate teams and streamline process's. Analytical problem solving with a talent for thinking outside box for creative solutions.
Overview
15
15
years of professional experience
Work History
Finance Systems Administrator
GeoEngineers
03.2023 - Current
Create financial reports for the project team and finance department
SME for upgrading to Vantagepoint as well as moving to a multi-company database
Testing and creating Testing plans for the team in the Vantagpoint database
Create Vantagepoint training documents for accounting and the project team.
Report bugs to Deltek and work to resolve any issues
Training Consultant
Newforma, Inc
01.2022 - 03.2023
Enhanced employee performance by developing and implementing customized training programs.
Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
Client Manager
EleVia Software (division of Newforma)
09.2015 - 01.2022
Provide technical support for ~250 clients
Enhanced client satisfaction by effectively addressing concerns and resolving issues in a timely manner.
Implemented new processes to streamline workflow and improve overall efficiency within the team.
Collaborated with cross-functional teams to identify opportunities for growth and expansion of services offered.
Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Developed strong relationships with clients through regular communication and personalized service for increased loyalty.
Accounting Systems Support
Arcadis North America
03.2014 - 09.2015
Provide end-user support for the Deltek Vision accounting system and other systems used by the billing department and project team.
SME for the implementation of EleVia's Electronic Invoicing
Provided training and developed process documentation for our team and end users
Provided ad-hoc reports for corporate finance, billing department, and project team
Worked with the IT department on testing, RFC's and additional user support as needed.
Invoice Specialist
Arcadis North America
05.2012 - 03.2014
Monthly Invoicing for 300 projects - CPFF, T&M, LS and Milestone projects using Deltek Vision ERP
Review contracts and set up new projects in compliance with contract specifics
Review revenue and work with the Project Team on billed and billing status
Create reports for Project Managers and Project Assistants (project detail reports, unbilled reports)
Project Closeouts - ensuring proper revenue recognition and contract obligations are complete.
Project Accountant
LSA Associates
08.2008 - 01.2012
Developed processes and procedures for accurate and timely invoicing and proper revenue recognition for multiple revenue types.
Analyze and understand services and revenue/expense types to ensure proper revenue recognition and project set up.
Assist CFO in the preparation of monthly revenue reports for management.
Close weekly and monthly billings and monthly revenue within stated closing schedules.
Trainer for billing staff and liaison with BST help desk on system issues (moved from Deltek Vision)