Angela Kaspar

• Operated machinery safely while maintaining consistent output and workflow efficiency.
• Inspected finished parts for quality, accuracy, and compliance with production standards.
• Assembled commercial door components using hand tools, power tools, and work instructions.
• Additional duties:

Finishing Department: quality inspection, corrective action if necessary

Float Position: day to day contribution in any Doorside Dept. as needed

Paintline: quality inspection post Finishing Dept., pre end of line procedure

• Measured materials and parts to verify specifications and minimize rework.
• Followed safety procedures and maintained organized, clean work area.
• Supported team members with material handling, staging, and line readiness.
• Adapted quickly to changing production priorities and task assignments.
• Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
• Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
• Achieved timely production targets by effectively managing time and resources within the team.
• Worked closely with supervisors to address concerns regarding product quality or machine performance issues, proactively seeking solutions.
• Participated in regular performance reviews to identify areas for growth, leading to personal professional development.
• Maintained a safe working environment through adherence to safety protocols and regular equipment inspections.
• Provided training to new team members, ensuring consistent performance standards across the team.

• Supervised daily store operations, ensuring consistent customer service and workflow coverage.
• Monitored cash handling, reconciled tills, and resolved register discrepancies accurately.
• Trained new team members on register procedures, guest service, and store policies.
• Coordinated stocking, merchandising, and inventory rotation to maintain sales floor readiness.
• Enforced safety, cleanliness, and food-handling standards throughout shift activities.
• Assisted with opening and closing procedures, including audits, deposits, and equipment checks.
• Resolved customer concerns promptly, supporting positive service outcomes and repeat business.
• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Managed conflict resolution among team members, fostering a positive and collaborative work environment.
• Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
• Led by example, demonstrating commitment and professionalism that inspired team members to excel.

• Assisted customers with product selection, special orders, and store promotions.
• Operated POS terminals accurately while processing payments, returns, and exchanges.
• Restocked shelves, rotated inventory, and maintained organized, sale-ready displays.
• Monitored inventory levels and communicated replenishment needs to department leadership.
• Resolved customer concerns promptly to support positive service and repeat business.
• Trained new associates on sales floor procedures, merchandising standards, and service expectations.
• Maintained clean, safe work areas and followed store policies for product handling.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Maintained inventory, so as to manage necessary product on hand, and also to gauge ordering needs
• Exceeded food production to satisfy both the customers' needs, as well as sales goals

I have worked in multiple stores during this time period: Mason City, IA-Charles City, IA-Waverly, IA, Cedar Falls, IA, and Waterloo, IA