Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic

Angela Kauffman

Administrative Assistant Office Coordinator
Norwalk,IA

Summary

Adaptable Office Manager with over 28 years experience. Possessing distinguished skills in customer service, data entry and administrative office management. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs.

Overview

26
26
years of professional experience

Work History

Administrative Office Assistant

Loffredo Fresh Produce Co. Inc
Des Moines, IA
01.1999 - 12.2024
  • Managed office inventory and placed new supply orders
  • Monitored payments due from clients and promptly contacted clients with past due payments
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
  • Reviewed files and records to obtain information and respond to requests
  • Managed, scheduled and coordinated office functions and activities for employees
  • Used judgment and initiative in handling confidential matters and requests
  • Coded and entered daily invoices with in-house accounting software
  • Managed office budget to handle inventory, postage and vendor services
  • Elevated customer satisfaction ratings by promptly resolving client and case issues
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Enhanced communication between departments by coordinating meetings and maintaining shared calendars.
  • Supported upper management with scheduling, travel arrangements, and expense reporting, increasing efficiency in daily operations.
  • Maintained confidentiality of sensitive information while handling various administrative tasks involving personnel files or company records.
  • Supported department heads with data entry tasks, streamlining recordkeeping processes for increased accuracy in reporting.
  • Maintained accurate financial records, assisting in budget preparation and monitoring expenses for costeffectiveness.
  • Managed incoming correspondence effectively by sorting mail, distributing messages to appropriate parties, and responding to queries as needed.
  • Streamlined office operations by implementing efficient organizational systems and filing procedures.
  • Contributed to a professional atmosphere by maintaining a clean, organized workspace and managing office supplies inventory.
  • Ensured consistent delivery of quality customer service by providing friendly support via phone calls or email communications when required.
  • Facilitated interdepartmental collaboration through clear communication channels and regular status updates on ongoing projects.
  • Collaborated closely with colleagues across multiple teams to achieve shared goals and contribute to a positive company culture.
  • Managed day-to-day office tasks, ensuring a smooth workflow and timely completion of projects.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed research to collect and record industry data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Improved document management processes by implementing digital storage solutions that reduced reliance on physical files.
  • Assisted with event planning efforts, ensuring successful execution of company-wide gatherings and conferences.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained inventory of office supplies and placed orders.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Negotiated with vendors to reduce office supply costs, leveraging bulk purchase agreements.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Liberal Arts And General Studies

DMACC
Des Moines, IA

Physical Education

Iowa State University
Ames, IA

Physical Education

Morningside College
Sioux City

Physical Education

Briar Cliff University
Sioux City, IA

Skills

  • Accounts receivable
  • Collections
  • Organizational skills
  • Purchasing office supplies
  • Banking Operations
  • Accounts Payable and Receivable
  • Event Coordination
  • Customer Relations
  • File and Data Retrieval Systems
  • Data Entry
  • Expense Reporting
  • Training and Coaching
  • Invoicing and Billing
  • Documentation and Reporting
  • Verbal and Written Communication
  • Administration and Reporting
  • Problem Resolution
  • Technical Proficiency
  • Verbal communication
  • File organization
  • Scheduling appointments
  • Invoice processing
  • Document management
  • Mail sorting
  • Expense tracking
  • Travel arrangements
  • Proofreading documents
  • Expense validation
  • Customer service
  • Problem-solving
  • Time management
  • Critical thinking
  • Accounts receivable
  • Customer and client relations
  • Dedicated team player
  • Professional communication
  • Customer relations
  • Office administration
  • Strong problem solver
  • Microsoft Excel
  • Documentation and recordkeeping
  • Computer proficiency
  • Data entry
  • Deadline oriented
  • Task prioritization
  • Professional and mature
  • Database entry
  • Client relations
  • Meticulous attention to detail
  • Microsoft outlook
  • Document preparation
  • Account reconciliation
  • Data collection
  • Documentation and reporting
  • Microsoft Word
  • Resourceful
  • Data organization
  • Administrative support
  • Mail handling
  • Filing
  • Filing and data archiving
  • Data management
  • Purchase orders organization
  • Internet research
  • Account management

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match

Timeline

Administrative Office Assistant

Loffredo Fresh Produce Co. Inc
01.1999 - 12.2024

Liberal Arts And General Studies

DMACC

Physical Education

Iowa State University

Physical Education

Morningside College

Physical Education

Briar Cliff University
Angela KauffmanAdministrative Assistant Office Coordinator