Angela Keefer
Etters,PA
Overview
33
33
years of professional experience
Work History
Practice Administrator
Pennsylvania Cardiovascular Initiatives
12.2021 - Current
- Manage office staff of 23, including hiring, terminations, performance evaluations and training.
- Responsible for financial management which includes accounts receivable and accounts payable as well as payroll preparation.
- Oversee all medical billing for the clinical and surgical aspects of the practice.
- Provide physician will monthly P&L reports for the practice and surgery center.
- Handle credentialing for providers, group and surgery center.
Practice Manager
Plastic Surgery
08.2012 - 10.2021
- Manage front and back office staff to ensure a smooth running practice, including performance evaluations and training.
- Responsible for accounts payables, accounts receivables and payroll preparation.
- Provide profit and loss reports as well as special practice specific reports to the physician on a monthly basis.
- Manage employee evaluations, onboard training and all staff related issues including new hires and terminations.
- Oversee ordering of medical and office supplies to ensure proper inventory at all times.
- Handle credentialing and insurance contracts for provider and practice.
Practice Administrator
Multi office - Orthopedic Group
08.2007 - 08.2012
- Manage and oversee complete practice function for all aspects of six physician orthopedic practice, with four locations, including personnel management, business management and financial management.
- Responsible for the credentialing of six physicians as well as managing monthly call schedules.
- Provide physicians with month end reports and work to streamline overhead.
- Counsel and instruct employees and management on various issues ranging from harassment and drug abuse to tardiness and teamwork.
- Oversee ordering of medical and office supplies to ensure proper inventory at all times.
- Handle credentialing for all providers.
- Resolve personnel issues and conduct employee performance reviews.
HR Manager
Sound Medical Imaging
01.2005 - 08.2007
- Orchestrated all aspects of starting up of new facility including set up of vendor accounts, hiring of personnel, developing policies and procedures, marketing materials and clinical forms.
- Manage complete practice function for all aspects of radiology and pain management practice for two office locations.
- Responsible for successful implementation of a new computerized medical scheduling, radiology information system (RIS), which included training office and technical staff.
- Design and administer group benefit plans as well as manage payroll.
- Manage accounts payables and account receivables for company.
- Responsible for proper coding and billing preparation as well as collection process for entire radiology practice.
- Resolve personnel issues and conduct employee performance reviews.
- Assist the radiologist with management of calendar, travel arrangements and various personal or business projects.
Contract/Part-time Business Consultant
BJ Henry Investigations
11.2003 - 01.2005
- Created and implemented marketing strategies.
- Managed billing for completed cases.
Recruiting/Human Resource Manager
AcquiXtar Human Resources, LLC
09.2001 - 11.2003
- Develop and oversee complete Human Resources function for Acquittal, a veterinary acquisition group consisting of 100 employees in 12 locations in the Phoenix area. Created and manage new staffing division, Veterinary Staffing Solutions.
- Developed and deployed employee performance evaluation program.
- Provide instruction to supervisors on discipline, performance evaluations and conducting appraisal meetings.
- Orchestrate innovative and cost-effective recruiting techniques and processes for all positions ranging from entry level to management.
- Formulate behaviorally based interview programs to identify and elicit competencies satisfying predefined selection criteria.
- Administer group benefit plans: medical, dental, vision, life & AD&D.
- Conduct open enrollment meetings on new benefit plans or plan changes.
- Implemented formalized exit interview process and compiled analyses identifying issues leading to turnover.
- Created various programs centered on employee appreciation.
- Developed and deployed Veterinary Staffing Solutions, a division focusing on staffing and HR consulting for the Veterinary community.
Business Manager/Travel and Event Planning
Brooks Development, Inc
10.1992 - 08.2001
- Managed office staff of five, delegated assignments, handled all staff issues and human resource related issues.
- Handled accounts payables and accounts receivables for entire company.
- Responsible for managing accounts while providing exceptional customer service.
- Worked professionally with accounts to resolve any backorder and shipping issues.
- Coordinated events ranging from 10 - 2000 attendees, including hotel rooms, meeting facilities, speakers and promotions.
- Managed calendar for the President and handled all travel itineraries.
Education
Associate Degree - undefined
Pierce College
Tacoma, WA06.1990
Skills
- Practice management
- Healthcare management
- Payroll management
- Human Resources
- Administrative Experience
- Recruiting
- Event Marketing
- Financial Management
- Employee Evaluation
- Human Resources Management
- Medical Scheduling
- Medical Coding
- Business Consulting
- Medical Billing
- Employee Orientation
- EMR Systems
- Business Management
- Accounts Receivable
- Profit & Loss
- Calendar Management
- Accounts Payable
- Medical Terminology
- Epic
- Office Management
Timeline
Practice Administrator
Pennsylvania Cardiovascular Initiatives
12.2021 - Current
Practice Manager
Plastic Surgery
08.2012 - 10.2021
Practice Administrator
Multi office - Orthopedic Group
08.2007 - 08.2012
HR Manager
Sound Medical Imaging
01.2005 - 08.2007
Contract/Part-time Business Consultant
BJ Henry Investigations
11.2003 - 01.2005
Recruiting/Human Resource Manager
AcquiXtar Human Resources, LLC
09.2001 - 11.2003
Business Manager/Travel and Event Planning
Brooks Development, Inc
10.1992 - 08.2001
Associate Degree - undefined
Pierce College
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