Angela Keener
St Louis,MO
Summary
More than 15 years of experience in IT project and portfolio management. Proven leadership and team building skills, coupled with strategic planning and organizational improvements. Excellent interpersonal, negotiation and communication skills. Ability to adapt to any management environment, develops lasting relationships and can interact at all levels of management, and manage concurrent deadlines and multiple priorities.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Department Leader, Tech
Edward Jones
05.2022 - Current
- Led a team of QE professionals located in multiple locations to achieve departmental goals, improving overall performance and collaboration.
- Developed and executed strategic plans for the department, resulting in significant growth and improved performance metrics
- Spearheaded offshoring efforts and exceeded 2023 offshore objective, realizing a $11M in cost savings & exceeding offshore goal by 4%
- Led the Quality Assessments program encompassing 16 portfolios, 58 products, and 212 delivery teams
- Championed change management initiatives within the department, driving transformational efforts aligned with organizational objectives resulting in a 25% increase of test automation in Operational Enablement
- Collaborated across departments and portfolios to drive continuous improvement to ensure seamless product development and delivery
- Cultivated a positive work environment that promoted high morale among employees leading to higher job satisfaction and retention.
Team Leader, Tech
Edward Jones
03.2016 - 05.2022
- Responsible for the Digital Branch Experience (DBX) Quality Engineering Chapter made up of ~44 team members
- Established and maintain effective communications and relationships across 25 product team
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with DBX Leadership team to identify areas of improvement and devised solutions based on findings.
- Fostered an environment that's transparent and promoted a culture where associates feel empowered and able to bring their authentic selves to work
- Aligned the team's objectives and responsibilities to support the firm's strategic direction
- Field daily questions and escalations from team that require quick decision making, assessing risk and resolving complex problems across departments
- Provided leadership, development and mentoring to team through examples and timely feedback
- Change Champion that influenced and lead change transformation
- Understands and mentors on software development methodologies and processes within Tech Division (change Management, QA, Agile, etc).
Sr Project Leader, IS
Edward Jones
05.2006 - 03.2016
- Oversaw all aspects of project planning and execution, resulting in on-time and within-budget completions
- Responsible for devising and maintaining workable plans to accomplish the business needs that each project was undertaken to address
- Implemented robust communication plans for seamless collaboration among team members and stakeholders.
- Coordinated people and other resources to carry out project plans and achieve defined milestones
- Ensured project objectives were met by monitoring and measuring progress, taking corrective action and escalation of issues
- Develop and maintain high level technical and organizational knowledge to effectively manage projects
- Led by example in setting agreed-upon expectations, maintained open communication, created a supportive environment, having accountability and delegated to motivate others toward higher quality and increased productivity.
Early Career
Edward Jones
03.1996 - 05.2006
- August 2002 - May 2006 - Installation & Maintenance - IS Division
- August 2002 - August 2003 - Academic Training Leader - Service Division
- September 1998 - August 2002 - Branch Services specialist Analyst - Service Division
- March 1996 - September 1998 - Cash Disbursements Specialist - Operations Division
Education
No Degree - General Studies
University of Missouri - St Louis
St Louis, MOSkills
- Business Acumen
- Data Analysis
- Change Management
- Business Development and Planning
- Relationship Building and Management
- Motivational Leadership
- Organizational Skills
- Training and Development
Accomplishments
Recognized by Managing partner with Client Service Excellence Award
Certification
- Technology Leadership Experience Program (TechLx) Graduate
- SAFe Agile certification
- Series 7 Licensed
- Edward Jones Project Management certification
Timeline
Department Leader, Tech
Edward Jones
05.2022 - Current
Team Leader, Tech
Edward Jones
03.2016 - 05.2022
Sr Project Leader, IS
Edward Jones
05.2006 - 03.2016
Early Career
Edward Jones
03.1996 - 05.2006
No Degree - General Studies
University of Missouri - St Louis