Angela Keller

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Interacted well with customers to build connections and nurture relationships.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Create posts to promote my business

• Teaching disabled adults learn how to work out in the public work force setting.
• Teaching them how to stay on task
• Teaching them how to to learn the steps of the job and follow though on all tasks.
• I do the payroll for the clients. Calculating their hours and the work that they did. They do piece work. I calculate the amount of work they do and put it into the computer so we can calculate how much money they make.
• I help with the hours that the clients are there during the day, with daily log sheets that are turned in by other other employees.
• Help the manager with the billing
• Help with the state documents, license, audits and other paperwork.
• Take on the manager responsibilities when they are gone. Dealing with employee needs, all clients need and answering phone calls & emails.
• Maintained a safe and clean work environment, contributing to overall team productivity.
• Boosted overall team morale through proactive problem-solving and open communication practices.
• Streamlined production process, reducing setup times for filming.
• Maintained organized work area by cleaning and removing hazards.
• Made sure that products were produced on time and are of good quality.
• Communicate with the businesses that give us work for our clients.
• Communicate with people over the phone that order thing that our clients make. We make fire starters and cut rags to sell.
• Organized and prepared workstations and materials needed for operations.

• Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
• Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
• Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
• Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
• Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
• Evaluated patient histories to assess and prioritize levels of care.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
• Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
• Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
• Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
• Reduced on-scene time by implementing efficient triage and treatment strategies, enabling quicker transport to medical facilities.
• Collaborated with law enforcement and fire department personnel to secure accident scenes, enhancing operational safety for all involved.
• Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
• Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.

Started 1/1/2025

• Ordering supplies to make sure the ambulance is stocked
• Responsible for payroll and paying monthly bills

• Assisted residents with personal hygiene tasks, ensuring their dignity and comfort throughout the process.
• Managed challenging behaviors among residents using de-escalation techniques and positive reinforcement strategies.
• Followed nutritional plans to prepare optimal meals.
• Enhanced resident well-being by providing compassionate care and support in daily activities.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Supported the emotional well-being of residents by establishing strong relationships built on trust and empathy.
• Provided mobility assistance to residents as needed, including transferring between beds or chairs and aiding with ambulation around the facility.
• Provided end-of-life care for residents, ensuring their comfort and dignity during their final days while offering emotional support to family members throughout the process.
• Addressed family concerns regarding their loved ones'' welfare through open communication channels while maintaining confidentiality protocols as needed.
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
• Participated in ongoing staff training sessions to stay up-to-date on best practices in resident care provision within the industry standards.
• Monitored and assisted residents through individual service plans.
• Maintained accurate records of resident information, including health status, medications, allergies, emergency contacts, and dietary needs.
• Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
• Cooked tasty, nourishing meals for patients to promote better nutrition.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
• Served as a liaison between residents, families, and healthcare providers to ensure all parties were informed and involved in decision-making processes.
• Documented patient information and care activities in electronic health record.
• Followed directions of licensed nurses to administer medications and treatments.
• Supported needs of 4+ residents under long-term care.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Was the person that did the schedule and found coverage for open shifts
• Ordering supplies and food for the residence in the home