Microsoft Suite, Electronic Medical Record (EMR), Applicant Tracking Systems, HRIS Systems, ERP
ANGELA KELLY
CLEARWATER,FL
Summary
Dynamic and results-driven organizational development, talent management, and change management expert with over 30 years of experience. Proven track record in directing strategic human resources initiatives and delivering innovative technology implementations. Acclaimed for fostering collaborative environments and driving cultural transformation through a focus on employee experience and leadership development. Experienced in leading Workday ERP implementation with a special focus on change management, ensuring seamless transitions and stakeholder engagement.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Corporate Director, Organization Development and Learning Strategy
SHRINERS CHILDREN’S
05.2016 - Current
- As a key leader at Shriners Hospitals for Children, I spearhead the development and execution of strategic, talent management, and technology initiatives across 23 facilities
- In my role, I serve as a trusted advisor to the Shriners Children’s Executive Team, the Corporate President of Human Resources, the Vice President of Business Development, and the Chief Information and Technology Officer, driving strategic system-level projects
- This includes implementing a comprehensive multi-year strategic plan, a cutting-edge total rewards strategy, and a new Workday ERP system
- I have designed and launched a transformative HR Total Rewards Strategy, prioritizing employee experience to enhance engagement and retention
- I direct and synchronize organizational development strategies with business partners, ensuring alignment with our strategic plan and core values
- My role involves steering HR and talent management strategies, processes, and systems in accordance with strategic objectives, fostering a strong employee experience and robust total reward offerings
- I lead the organization's talent development strategies, guaranteeing the delivery of consistent, high-quality training through thorough needs assessments, gap analyses, course designs, evaluations, and learning reinforcement strategies
- Additionally, I oversee system technology implementations and actively contribute as a member of the system’s data governance council
- My leadership extends to pioneering change management initiatives and heading a strength-based coaching program, where I also serve as an executive coach, cultivating leadership excellence
Manager, Operations, Training and Development
HIMAGINE SOLUTIONS
08.2011 - 05.2016
- I managed the comprehensive planning and execution of strategic training and development initiatives for both internal associates and clients, ensuring alignment with organizational goals
- I established and led a Compliance Operations Team, emphasizing the formulation of policies and procedures, as well as ensuring contract and HIPAA compliance
- I spearheaded the creation of a dedicated training team and orchestrated the design, implementation, and evaluation of onboarding programs for new hires
- In support of our Employer of Choice initiative, I led the development of a retention bonus program to enhance employee satisfaction and retention
- I directed the design, implementation, and assessment of an apprentice program, fostering skill development and growth
- Additionally, I guided a cross-functional Senior Leadership team in crafting an employee and client-centered training program in anticipation of government-mandated healthcare changes
- By directing the establishment of a learning lab, I created avenues for experiential learning, enabling coaching and real-time feedback
- I collaborated with the Sales Team to develop engaging client sales presentations that effectively showcased our training solutions
- Further, I directed the design and implementation of a new Learning Management System (LMS) and a pre-employment testing platform, revolutionizing our recruiting process and enhancing our talent acquisition strategies
Manager, Operations, Training, and Retention
ASSISTMED
09.2009 - 08.2011
- I spearheaded the leadership, development, and execution of strategic initiatives across talent acquisition, learning and development, technology, and operations, driving significant organizational advancement
- I architected an innovative talent acquisition strategy that successfully doubled the workforce within a year, substantially expanding our talent base
- I led the successful implementation of a state-of-the-art electronic health record (EHR) system, complemented by tailored technical training for physician-based clients to ensure smooth integration and usage
- I directed a team of technical trainers in designing and delivering comprehensive training programs for newly deployed electronic medical record software, enhancing user proficiency and efficiency
- I established a robust Operations team and developed a streamlined structure within Salesforce to efficiently process, store, and manage employee and client data
- In collaboration with the Sales Team, I crafted and delivered compelling technical presentations that effectively communicated our technological solutions to clients
- I also directed and executed a comprehensive training program focused on HIPAA and privacy, reinforcing the organization's commitment to compliance and data security
Consultant
Self-Employed
07.1994 - 11.2011
- During this period, I served as a consultant for prominent technology and education vendors, delivering a wide range of expert services that included technology implementation support, quality assurance testing, sales demonstrations, and training
- My contributions encompassed: Providing comprehensive technology implementation and support, ensuring seamless integration and functionality
- Conducting rigorous testing and quality assurance to uphold the highest standards of performance and reliability
- Leading technology sales demonstrations and training sessions to effectively showcase product capabilities and benefits
- Crafting instructional design and editing services that enhance learning experiences
- Offering technical writing services to communicate complex information clearly and concisely
- Serving as an adjunct online instructor for medical technology, imparting specialized knowledge and skills
- Delivering technical software training to equip users with the necessary expertise for optimal utilization
Education
Master of Professional Studies - Organization Development and Change Management
Penn State World Campus
Bachelor of Science - Adult Education and Technical Training
University of Central Florida
Skills
- Organizational Development
- Talent Management
- Change Management
- Strategic Planning
- Full Suite HR Technology Implementation
- HR Strategy Development
- Employee Experience Strategy
- Workday ERP Implementation
- Leadership Development
- Compliance and Policy Formulation
- Instructional Design
- Data Management and Governance
- Results-Driven
- Collaborative and Team-Oriented
- Strong Leadership and Advisory Abilities
- Innovative Problem Solver
- Excellent Communication and Presentation Skills
- Adaptability and Flexibility
- High Emotional Intelligence
- Coaching and Mentoring
- Ability to Foster Cultural Transformation
Certification
- Society for Human Resource Management, Senior Certified Professional (SHRM-SCP)
- Association for Talent Development (ATD) Expert Coach
- Indaba Global Coaching, DISC Certification
- Developing and Implementing an Outward Mindset, Arbinger Institute
- Outward Leadership, Arbinger Institute
Affiliations
- Society for Human Resource Management (SHRM)
- Association for Talent Development (ATD)
Software
Quote
If at first the idea is not absurd then there is no hope for it.
Albert Einstein
Timeline
Corporate Director, Organization Development and Learning Strategy
SHRINERS CHILDREN’S
05.2016 - Current
Manager, Operations, Training and Development
HIMAGINE SOLUTIONS
08.2011 - 05.2016
Manager, Operations, Training, and Retention
ASSISTMED
09.2009 - 08.2011
Consultant
Self-Employed
07.1994 - 11.2011
Master of Professional Studies - Organization Development and Change Management
Penn State World Campus
Bachelor of Science - Adult Education and Technical Training
University of Central Florida
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