ANGELA KELLY

Dynamic and results-driven organizational development, talent management, and change management expert with over 30 years of experience. Proven track record in directing strategic human resources initiatives and delivering innovative technology implementations. Acclaimed for fostering collaborative environments and driving cultural transformation through a focus on employee experience and leadership development. Experienced in leading Workday ERP implementation with a special focus on change management, ensuring seamless transitions and stakeholder engagement.

A Journey from the Basement to the Boardroom: My Path in Healthcare Technology and Human Resources

Chapter 1: The Basement Beginnings

Picture this: a bustling hospital, the scent of antiseptic in the air, and the faint sound of beeping machines echoing through the hallways. In the basement of this very hospital, where the fluorescent lights flickered and the hum of old printers filled the room, my career began in the medical records department. It wasn’t glamorous, but it was the perfect starting point for someone curious about the intersection of healthcare and technology.

Surrounded by stacks of files and charts, I quickly learned the importance of accurate patient records. I became a wizard with paper and pen, ensuring that every detail was meticulously documented. Little did I know, this was just the beginning of a much larger adventure.

Chapter 2: Pioneering Electronic Medical Records

As the world began to shift towards technology, I found myself on the frontline of a revolution—working on the first iterations of electronic medical records (EMR). It was thrilling! I was part of a team tasked with digitizing patient information, and I felt like a tech pioneer. Teaching physicians how to navigate this new technology was both challenging and rewarding. I remember the first time Dr. Thompson, a seasoned cardiologist, cracked a smile while inputting patient data into the EMR system. It was a small victory, but it fueled my passion for bringing technology to healthcare.

Chapter 3: Diving into Technology and Staffing

My experiences with EMRs opened doors I never imagined. I transitioned to roles with various technology vendors and staffing firms, where I was involved in selling cutting-edge technology, onboarding clients, and staffing hospitals with qualified candidates. I became a bridge between technology and people, ensuring that healthcare facilities had the right tools and the right talent to make the transition seamless.

This phase of my career was a whirlwind of meetings, demos, and training sessions. I loved the challenge of solving problems and finding the right fit for each hospital's unique needs. But as I dove deeper into the world of technology, I felt a pull toward something that combined my love for people and processes.

Chapter 4: Finding My Niche in Human Resources and Operations

I made a significant leap into human resources and operations, where I spent time focusing on HR operations, recruiting, training, and compliance. It was here that I began to see the bigger picture of how organizations function. I enjoyed the intricacies of developing a thriving workforce, but the real game-changer came when I discovered the evidence-based practice of organization development. This approach brought together my diverse experiences, providing me with a roadmap to enhance organizational performance.

Chapter 5: A New Role at Shriners Hospitals for Children

Today, as the Corporate Director of Organization Development and Learning Strategy at Shriners Hospitals for Children, I lead strategic HR initiatives that enhance employee experience and improve organizational performance across 23 facilities. It’s a role that perfectly marries my passion for healthcare and my expertise in technology and HR.

Implementing a comprehensive multi-year strategic plan alongside a cutting-edge Workday ERP system, I have successfully managed large-scale technology transformations. My secret weapon? A commitment to effective change management strategies that ensure seamless transitions. Collaboration and alignment with business goals are at the heart of my approach. I’m not just a director; I’m a trusted advisor to executive leadership, helping to shape a transformative HR Talent Strategy that prioritizes employee engagement and retention.

Chapter 6: Cultivating a Culture of Continuous Learning

I pride myself on fostering a culture of continuous learning and development. My experience in leading talent management strategies has equipped me with the skills necessary to execute effective coaching, mentoring, and leadership development programs. It’s rewarding to see employees thrive as they grow in their roles, and I take great pride in being part of their journey.

With certifications like SHRM-SCP and ATD Expert Coach under my belt, I’m committed to professional excellence in human resources. My background in strategic planning and employee experience aligns perfectly with the goals of Shriners Hospitals for Children, and I am excited about what the future holds.

Conclusion: The Adventure Continues

Reflecting on my journey, from the dusty files in the basement to the dynamic world of organization development, I see a tapestry woven with experiences that shaped who I am today. Each chapter has prepared me for the challenges ahead, and I am eager to continue this adventure, helping organizations and individuals alike to reach their full potential.

• Society for Human Resource Management, Senior Certified Professional (SHRM-SCP)
• Association for Talent Development (ATD) Expert Coach
• Indaba Global Coaching, DISC Certification
• Developing and Implementing an Outward Mindset, Arbinger Institute
• Outward Leadership, Arbinger Institute

• Society for Human Resource Management (SHRM)
• Association for Talent Development (ATD)