Angela Kern
Lancaster,OH
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
18
18
years of professional experience
Work History
Crew Trainer
McDonalds
07.2007 - Current
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety, and performance requirements.
- Mentored junior employees to improve performance, food safety, and customer service.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
Education
Associate of Applied Business - Legal Administrative Assistant
Daymar College
Lancaster, OH09-1999
Skills
- Team leadership and supervision
- Food preparation
- Employee training
- Active listening
- Food safety
- Employee engagement
- Cleaning and sanitation
- Customer service
- Sales expertise
- Team leadership
- Restaurant standards
- Cash handling
Timeline
Crew Trainer
McDonalds
07.2007 - Current
Associate of Applied Business - Legal Administrative Assistant
Daymar College
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