Results-driven Lead Instructor focused on audio engineering and music performance. Built relationships and fostered collaborative learning environments that empowered students to excel through tailored instruction. Enhanced creativity and boosted learners' confidence by implementing effective mentoring and lesson planning strategies.
Work History
Director of Media and Production
3 Years 7 Months
Living Hope Christian Center | 04.2023 - Current
Overseeing volunteer teams, assigning responsibilities and strengthening service coordination.
Maintaining church's online presence by way of weekly livestreams, creating and posting content on social media platforms.
Trains volunteers for various production roles including live sound engineer, camera operator and lighting technician.
Lead Instructor
5 Years 6 Months
Blue Light Digital Sound | 05.2021 - Current
Provided tailored instruction in music and production, fostering creativity and confidence in learners of varying abilities.
Conducted hands-on training sessions with advanced audio software and equipment, strengthening practical skills in learners.
Mentored junior instructors, enhancing their teaching methods and supporting their professional development.
Coordinated activities and delegated tasks among team members, improving operational efficiency at Blackwood location.
Call Center Representative
1 Year 7 Months
Stokes Pharmacy | 09.2019 - 04.2021
Managed high-volume call traffic while maintaining service quality standards.
Assisted customers with prescription inquiries and medication information.
Collaborated with pharmacy staff to resolve customer issues efficiently.
Trained new representatives on call handling protocols and software usage.
Sales Associate
3 Years 11 Months
Old Navy | 09.2015 - 08.2019
Delivered exceptional customer service, enhancing overall shopping experience for diverse clientele.
Implemented visual merchandising strategies to maximize product visibility and drive sales performance.