Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Klayman

Staten Island

Summary

Professional Office Assistant with significant experience in medical office environments, prepared for this role. Proven track record in managing patient records, scheduling appointments, surgeries, and ensuring efficient office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in medical terminology, electronic health records, and patient communication, valued for reliability and flexibility

Overview

29
29
years of professional experience

Work History

Medical Administrative Secretary

Dermatology And Skin Surgery Center
01.2025 - Current
  • Managed patient scheduling and appointment coordination to ensure efficient clinic operations.
  • Ensured continuity of care for incoming patients through thorough documentation in electronic health record system during transitions between appointments.
  • Served as liaison between healthcare providers and patients'' families, ensuring clear communication regarding treatment plans and progress updates.
  • Located, checked in, and pulled medical records for patient appointments and incomplete charts.
  • Supported office staff and operational requirements with administrative tasks.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Office Assistant /Medical Secretary

Academic Dermatology
04.2006 - 11.2024
  • Managed patient scheduling, appointment and surgeries for coordination for efficient clinic operations.
  • · Assisted Administrators in all offices with staff schedules and vacations as well as aid in daily managerial tasks such as insurance applications, insurance credentialing and other tasks as needed.
  • Assisted surgeons during procedures, MOHs skin cancer surgery while ensuring sterile environment and efficient instrument exchange.
  • Coordinated post surgical wound closures and grafts with Plastic Surgeon facilities
  • Assisted medical staff with documentation and preparation of patient charts.
  • Trained new administrative staff on office procedures and software applications.
  • Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Facilitated timely referrals to specialists by obtaining necessary authorizations from insurance companies.
  • Facilitated new patient prescriptions, refills and prescription pre-authorizations.

Personal Assistant

BT OFFICE PRODUCTS INTERNATIONAL NYC
09.1996 - 07.2000

· Personal Assistant to President of Furniture Development

· Coordinated President’s schedule as well as set up meetings and luncheons

· In charge of overseeing and scheduling large furniture orders

· Prescreened all interviews and queries

· Assisted in monthly projection and capital meetings

Education

High School Diploma -

Moore Catholic High School
Staten Island, NY

Skills

  • Electronic Health Records (EHR)
  • Medical terminology
  • Patient communication
  • Time management
  • Administrative support
  • Conflict resolution
  • Attention to detail
  • Customer service
  • HIPAA compliance

Timeline

Medical Administrative Secretary

Dermatology And Skin Surgery Center
01.2025 - Current

Office Assistant /Medical Secretary

Academic Dermatology
04.2006 - 11.2024

Personal Assistant

BT OFFICE PRODUCTS INTERNATIONAL NYC
09.1996 - 07.2000

High School Diploma -

Moore Catholic High School