Angela Kloosterman
Beaverton
Summary
Professional with experience in vehicle inspection and customer service, demonstrating strong organizational skills and attention to detail. Conducted thorough inspections of trucks to ensure safe operating conditions, addressing minor repairs as needed to maintain functionality. Established effective relationships with customers through active listening and inquiry response skills, enhancing overall service quality. Proficient in load management and order processing, ensuring accuracy in deliveries and inventory checks.
Overview
7
7
years of professional experience
Work History
CDL Truck Driver
Swire Coca-Cola
Wilsonville
09.2021 - Current
- Inspected truck for defects and safe operating condition before, during and after trips.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Delivery driver/customer service representative
Romaine Electric
Portland
12.2019 - 07.2021
- Load and unload units for deliveries, to and from vehicle.
- Delivered items within reasonable time by traveling most direct route.
- Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced.
- Carefully checked inventory loads against shipping papers to verify the accuracy of each order.
Tanning consultant
Sunsup
Portland
05.2019 - 12.2019
- Discussed customer preferences and made recommendations for suitable products and services.
- Answered incoming calls and provided information regarding services, fees, and appointment scheduling.
- Cleaned and sanitized rooms and equipment between patrons to reduce germ spread.
Hostess
Chart House
Portland
08.2018 - 07.2019
- Managed reservations received through telephone or online interfaces and coordinated seating for appropriate dates, times, and party counts.
- Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times.
- Addressed and resolved guest complaints, escalating to management when necessary.
Education
High School diploma -
Canby High School
Canby, OR06.2017
Skills
- Safe driving
- Organization
- Customer relations
- Order processing
- Planning
- Local routes understanding
- Route optimization
Timeline
CDL Truck Driver
Swire Coca-Cola
09.2021 - Current
Delivery driver/customer service representative
Romaine Electric
12.2019 - 07.2021
Tanning consultant
Sunsup
05.2019 - 12.2019
Hostess
Chart House
08.2018 - 07.2019
High School diploma -
Canby High School