Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Angela Koziel

Angela Koziel

Woodruff,WI

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Store Manager

Kwik Trip
Minocqua , Wisconsin
09.1996 - 07.2025
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.
  • Managed daily banking activities such as deposits and withdrawals.
  • Planned special promotions or discounts based on market trends.
  • Developed relationships with suppliers to negotiate better prices.
  • Prepared monthly reports on sales figures, expenses, profits.
  • Updated POS system with new products and promotional offers.
  • Organized promotional events to increase product awareness.
  • Performed regular price checks to ensure competitive pricing.
  • Assessed operational efficiency of the store's departments.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Formed and sustained strategic relationships with clients.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Mitigated business risks by working closely with staff members and assessing performance.

Education

Some College (No Degree) - Social Worker

University of Steven’s Point
Steven’s Point , Wi

Skills

  • Employee training
  • Inventory management
  • Financial analysis
  • Sales forecasting

Certification

  • Food Safety

Timeline

Store Manager

Kwik Trip
09.1996 - 07.2025

Some College (No Degree) - Social Worker

University of Steven’s Point

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